At a Glance
- Tasks: Lead the team to ensure every customer leaves happy and satisfied.
- Company: Join one of the UK's most successful restaurant groups with a vibrant atmosphere.
- Benefits: Enjoy tips shared equally, paid breaks, 50% off food and drinks, and 28 days holiday.
- Why this job: Be part of a bustling environment where your leadership makes a real impact.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for customer service required.
- Other info: Opportunities for personal development and career progression in a fast-growing business.
The predicted salary is between 24000 - 36000 £ per year.
This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you\’ll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant!
It\’s all about the bustle. You\’ll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You\’re all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It\’s not a job for the faint hearted, but you know you\’ve got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands – Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
- Christmas and Boxing Day off!
- The best staff party – Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you\’ll bring:
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, caf or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self–motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram
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Front of House Supervisor - New Opening employer: Loungers plc
Contact Detail:
Loungers plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor - New Opening
✨Tip Number 1
Familiarise yourself with our brand and values. Understanding what makes our lounges special will help you convey your passion for hospitality during any conversations or interviews. Engage with our social media channels to get a feel for our culture and community.
✨Tip Number 2
Network within the industry. Attend local hospitality events or join relevant online groups to connect with current employees or other professionals. This can provide valuable insights into our company and may even lead to a referral.
✨Tip Number 3
Prepare to showcase your leadership skills. Think of specific examples from your past experiences where you've successfully led a team or handled challenges in a fast-paced environment. Being able to articulate these stories will demonstrate your readiness for the Supervisor role.
✨Tip Number 4
Research common interview questions for supervisory roles in hospitality. Practising your responses will help you feel more confident and articulate during the interview process, allowing you to highlight your relevant experience effectively.
We think you need these skills to ace Front of House Supervisor - New Opening
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, especially any supervisory roles. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership skills. Mention specific examples of how you've successfully managed teams or improved customer satisfaction in previous roles.
Showcase Your Attention to Detail: In your application, emphasise your attention to detail by providing examples of how you've maintained high standards in service or operations. This is crucial for a role that requires overseeing daily shifts.
Highlight Your Communication Skills: Demonstrate your strong communication abilities by discussing how you've built rapport with team members and customers. This will show that you're capable of leading a team effectively in a busy environment.
How to prepare for a job interview at Loungers plc
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific experiences that highlight your enthusiasm and commitment to providing excellent customer service.
✨Demonstrate Leadership Skills
As a Front of House Supervisor, you'll need to lead by example. Prepare examples of how you've successfully managed a team or handled challenging situations in the past, showcasing your ability to motivate and inspire others.
✨Know the Company Culture
Research the restaurant group and understand their values and culture. Be ready to discuss how your personal values align with theirs and how you can contribute to maintaining the brilliance of their lounges.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think of specific instances where you've overcome challenges in a fast-paced environment and be ready to share those stories.