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For Companies At a Glance
- Tasks: Lead a vibrant team to create unforgettable experiences for our customers.
- Company: Join a fast-growing hospitality brand with a fun and supportive culture.
- Benefits: Enjoy tips, paid breaks, staff discounts, and 28 days holiday.
- Why this job: Be part of a dynamic environment where your leadership makes a real difference.
- Qualifications: Experience in hospitality and a passion for delivering excellent service.
- Other info: Great opportunities for personal development and career progression.
The predicted salary is between 24000 - 36000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you\’ll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant!
It\’s all about the bustle. You\’ll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You\’re all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It\’s not a job for the faint hearted, but you know you\’ve got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands – Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
- Christmas and Boxing Day off!
- The best staff party – Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you\’ll bring:
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, caf or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self–motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram
#J-18808-Ljbffr
Front of House Supervisor employer: Loungers plc
Contact Detail:
Loungers plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the role of Front of House Supervisor. Highlight your passion for hospitality and any relevant achievements.
✨Tip Number 3
Show off your personality! During interviews, let your enthusiasm shine through. They want someone who can lead a team and create a great atmosphere, so be yourself and show them why you're the perfect fit.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your interest in the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Be Detail-Oriented: Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV is well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Tailor Your Application: Don’t just send out the same application everywhere! Tailor your CV and cover letter to highlight the skills and experiences that match what we’re looking for in a Front of House Supervisor. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at Loungers plc
✨Know the Lounge Vibe
Before your interview, get a feel for the atmosphere of the lounges. Visit one if you can, or check out their social media to understand their style and customer interactions. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or handled a busy shift. Highlight how you motivated your team and ensured customer satisfaction, as this will demonstrate your capability to thrive in a fast-paced environment.
✨Be Detail-Oriented
Attention to detail is key in this role. During the interview, mention specific instances where your attention to detail made a difference, whether it was in service quality, reporting KPIs, or managing stock. This will reassure them that you won't settle for second best and are committed to maintaining high standards.
✨Prepare Questions About Growth
Show your ambition by asking about personal development opportunities within the company. Inquire about training programmes or career progression paths. This not only demonstrates your interest in growing with the company but also aligns with their focus on personal development and career progression.
