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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing business known for its vibrant community atmosphere.
- Benefits: Enjoy a competitive salary, bonuses, staff discounts, and 28 days holiday.
- Why this job: Be part of a unique culture with opportunities for personal development and career growth.
- Qualifications: Experience in management within restaurants, bars, or cafés is essential.
- Other info: Christmas and Boxing Day off, plus the most talked-about staff party in hospitality!
The predicted salary is between 33600 - 50400 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that’ll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You’ll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You’ll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Annual salary up to £42,000
- 40 and 48 hour contracts available
- Additional earnings from our annual bonus scheme of up to £5,000 for General Managers (paid twice a year)
- We work hard to ensure you don’t work over your contracted hours, but if at times this does happen you will receive overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off staff discount to enjoy outside working hours from day one
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality – Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you’ll bring
- You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant Manager with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour, stock, food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally, some experience back of house, understanding what makes kitchen and kitchen teams click would be preferable.
Job Types: Full-time, Permanent
Pay: Up to £42,000.00 per year
Additional pay:
- Bonus scheme
- Performance bonus
- Tips
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Referral programme
Work Location: In person
Reference ID: GM | Volpo
#J-18808-Ljbffr
General Manager employer: Loungers Ltd
Contact Detail:
Loungers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarize yourself with the specific culture and values of the Lounge brand. Understanding what makes their lounges unique will help you align your management style with their expectations and demonstrate your commitment to their vision during the interview.
✨Tip Number 2
Highlight your experience in managing teams effectively, especially in a bar or restaurant setting. Be prepared to share specific examples of how you've successfully led teams to achieve high customer satisfaction and operational excellence.
✨Tip Number 3
Showcase your understanding of key performance indicators (KPIs) relevant to the hospitality industry. Discuss how you've used KPIs to drive performance and make informed decisions that positively impacted your previous establishments.
✨Tip Number 4
Prepare to discuss your approach to training and recruitment. The Lounge values strong front-of-house teams, so be ready to explain how you've successfully onboarded and developed staff in your past roles.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a General Manager in a lounge setting. Highlight your experience in managing teams, delivering excellent customer service, and maintaining high standards.
Tailor Your CV: Customize your CV to reflect your relevant experience in hospitality management. Emphasize your achievements in previous roles, particularly in training and recruitment, as well as your familiarity with KPIs and budget management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your unique approach to management. Mention specific examples of how you've successfully led teams and improved customer satisfaction in past positions.
Highlight Your Leadership Skills: In both your CV and cover letter, emphasize your leadership style and how it aligns with creating a positive work environment. Discuss your ability to motivate and inspire your team to deliver exceptional service.
How to prepare for a job interview at Loungers Ltd
✨Show Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss how you motivate and manage your team, ensuring that every shift runs smoothly. Share specific examples of how you've led teams in the past and the positive outcomes that resulted.
✨Understand KPIs and Budget Management
Familiarize yourself with key performance indicators (KPIs) relevant to the role. Be ready to explain how you've used KPIs to make informed decisions regarding labor, stock, and customer satisfaction. This will demonstrate your ability to manage the business effectively.
✨Emphasize Customer Experience
The job emphasizes ensuring every customer leaves happy. Prepare to share strategies you've implemented in previous roles to enhance customer experience. Discuss how you handle feedback and resolve issues to maintain high standards.
✨Discuss Training and Development
Highlight your experience in training and developing staff. Be ready to talk about successful recruitment strategies you've employed and how you've fostered a positive work environment that encourages growth and teamwork among front-of-house staff.
