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For Companies At a Glance
- Tasks: Coordinate customer returns and exchanges while providing top-notch service.
- Company: Join Indigo Lune, a vibrant start-up in the jewellery industry.
- Benefits: Flexible working options, dynamic team environment, and growth opportunities.
- Why this job: Make a real impact in a fast-growing brand and elevate your career.
- Qualifications: Passion for customer experience and knowledge of fashion and jewellery.
- Other info: Work from home on Tuesdays after training; perfect for students!
Temporary Client Services Executive (Indigo Lune)
Role: Temporary Client Services Executive (Indigo Lune)
Start date: Monday 24th November
End date: Friday 13th February 2026
Location: Solihull, Birmingham
Shifts
This role would be working 4 out of 5 days from our HQ in Solihull, Birmingham with the option to work from home on Tuesday’s once training has been completed.
What You Will Do at Indigo Lune
- Co-ordinate returns and exchanges, liaising with customers to ensure they are happy with the service and the process is easy and quick.
- Simple monetary responsibilities for returns and exchange management.
- Look after and offer a personal and professional customer service to any incoming queries around sizing, stock, brand, etc.
- Additional admin to meet any requirements of the business on a day to day basis.
We Would Love It If You
- Are passionate about customer experience, with a desire to learn, grow and succeed.
- Have experience in fashion.
- Have a fine eye for detail and are a great multitasker.
- Are extremely confident with technology and are computer literate.
- Are extremely confident in writing professional communications with good grammar and on-brand terminology for Lounge.
- Have knowledge around consumer behaviour.
- Are passionate about Jewellery!
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Temporary Client Services Executive (Indigo Lune) employer: Lounge
Contact Detail:
Lounge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Client Services Executive (Indigo Lune)
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the jewellery or fashion industry. A personal recommendation can really boost your chances of landing that Client Services Executive role at Indigo Lune.
✨Tip Number 2
Prepare for the interview by researching Indigo Lune and its products. Familiarise yourself with their jewellery lines and think about how you can contribute to their mission. Showing genuine enthusiasm for the brand will definitely make you stand out!
✨Tip Number 3
Practice your customer service skills! Since this role is all about providing top-notch service, consider role-playing common customer scenarios with a friend. This will help you feel more confident when handling queries during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Indigo Lune team and ready to make an impact from day one.
We think you need these skills to ace Temporary Client Services Executive (Indigo Lune)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service and jewellery shine through! We want to see that you’re genuinely excited about the role and the brand.
Tailor Your Communication: Make sure your written communication is professional and on-brand. Use clear language and good grammar, as this reflects your attention to detail and understanding of our values at Indigo Lune.
Highlight Relevant Experience: If you've got experience in fashion or customer service, don’t hold back! Share specific examples that showcase your skills and how they relate to what we do at Indigo Lune.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Indigo Lune!
How to prepare for a job interview at Lounge
✨Know Your Stuff About Indigo Lune
Before the interview, dive deep into Indigo Lune's brand and products. Familiarise yourself with their jewellery styles and mission. This will not only show your enthusiasm but also help you answer questions about how you can contribute to their customer service goals.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of situations where you resolved issues or made a customer's day better. This is crucial for a role focused on returns, exchanges, and customer queries.
✨Demonstrate Your Tech Savviness
Since the role requires confidence with technology, be ready to discuss any relevant software or tools you've used in previous jobs. If you have experience with customer service platforms or CRM systems, mention them to highlight your readiness for the role.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the company and the role. Ask about the team dynamics, training processes, or how success is measured in the position. This shows you're serious about making an impact at Indigo Lune.
