At a Glance
- Tasks: Provide exceptional customer service and support in-store experiences.
- Company: Join a vibrant team at Lounge, a leading lingerie brand.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Other info: Opportunity to grow within a supportive and dynamic team.
- Why this job: Be part of a community that values customer experience and fashion.
- Qualifications: Passion for lingerie, customer service experience, and great communication skills.
The predicted salary is between 10 - 12 € per hour.
Location: Bristol (Cabot Circus)
Contacted hours: 8hrs per week
Overview
The Lounge team is growing, we’re looking for Store Assistants to work as part of our store based in Bristol (Cabot Circus). We’re after someone who is passionate about customer service and wants to support us in bringing Lounge to real life! Customer Experience is paramount to us as a brand, and we are looking for Store Assistants who have a true passion for exceptional customer experience and a love of Lounge.
This role is vital in helping maintain the close community we have created online. In Real Life, as part of our in-store team, you will be responsible for helping to look after all customers that walk through the doors, ensuring you are an expert in all Lounge products and can provide an experience unlike any other to our community. You will ensure customer fittings are done to the highest level and ensure our store looks and feels like Lounge’s home. Our community will always be the most important thing to us and we want to ensure they are given the best experience possible.
What you will do at Lounge:
- Work closely with our Supervisors and Head of Store to look after each and every customer and provide guidance and support through the customer journey.
- Support all customers through the fitting process, ensuring you are an expert in all Lounge’s products and can give accurate information.
- Be a champion for all of Lounge’s Brand Values.
- Maintain a clean, organised stock room, ensuring all products are laid out in store to maintain a high store standard.
- Accurately handle all transactions and returns process.
- Assist each customer through their journey in-store whilst providing expert insight into our products.
We would love it if you:
- Have a true love for lingerie and fashion.
- Are a Lounge lover and share in our company values.
- Have some experience in customer-facing roles.
- Are an effective problem solver.
- Are an exceptional communicator.
Eligibility:
- You must be legally authorised to work in the UK.
- You must be over the age of 18 years old.
- Must be able to prove Right to Work and any evidence related to this.
- You must also be able to travel to the store in which you work.
Availability:
You must be willing to work a flexible schedule that includes weekends, evenings, holidays and non-business hours.
Store Assistant (Bristol, Cabot Circus) employer: Lounge
At Lounge, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values passion for customer service and community engagement. As a Store Assistant in our Bristol (Cabot Circus) location, you will enjoy flexible working hours, opportunities for personal growth, and the chance to be part of a brand that truly cares about its customers and employees alike. Join us to not only enhance your skills in a supportive environment but also to contribute to a unique shopping experience that celebrates fashion and individuality.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant (Bristol, Cabot Circus)
✨Tip Number 1
Get to know the Lounge brand inside out! Familiarise yourself with their products and values so you can chat confidently with customers. This will show your passion and help you stand out during interviews.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to solve problems or provide guidance. Role-playing with a friend can help you feel more prepared and relaxed when it comes to the real deal.
✨Tip Number 3
Network like a pro! Connect with current employees on social media or platforms like LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at Lounge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Lounge community.
We think you need these skills to ace Store Assistant (Bristol, Cabot Circus)
Some tips for your application 🫡
Show Your Passion:Let your love for Lounge and customer service shine through in your application. We want to see how excited you are about the brand and how you can contribute to our community!
Tailor Your CV:Make sure your CV highlights any relevant experience in customer-facing roles. We’re looking for those who can connect with our customers, so showcase your skills in communication and problem-solving.
Be Authentic:When writing your cover letter, be yourself! Share your personal experiences with Lounge products and how they’ve made an impact on you. Authenticity goes a long way in helping us get to know you better.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lounge
✨Know Your Stuff
Make sure you’re well-versed in Lounge’s products and values. Familiarise yourself with their range, especially the latest collections, so you can confidently discuss them during the interview. This shows your passion for the brand and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve provided exceptional customer service. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your ability to create a positive experience for customers at Lounge.
✨Be Ready to Problem Solve
Expect questions that assess your problem-solving skills. You might be asked how you would handle a difficult customer or a stock issue. Practice articulating your thought process clearly, showing that you can think on your feet and maintain a calm demeanour under pressure.
✨Embrace the Brand Culture
Lounge values community and connection, so be prepared to discuss how you align with their brand culture. Share your love for lingerie and fashion, and express how you can contribute to maintaining the close-knit community they’ve built. This will show that you’re not just looking for a job, but you genuinely want to be part of their team.
