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- Tasks: Assist customers with their shopping experience and provide expert product knowledge.
- Company: Join a vibrant team at Lounge, a leading lingerie brand.
- Benefits: Flexible hours, gain retail experience, and be part of a passionate community.
- Why this job: Be the face of Lounge and create memorable experiences for customers.
- Qualifications: Passion for fashion, customer service experience, and great communication skills.
- Other info: Work in a fun, collaborative environment with opportunities to grow.
Seasonal Store Assistant (St Davids Dewi Sant, Cardiff)
Role: Seasonal Store Assistant
Location: St Davids Dewi Sant, Cardiff
End date: 4th January 2026
The Lounge team is growing, we’re looking for Seasonal Store Assistants to work as part of the team in one of our first-ever store based in St Davids Dewi Sant, Cardiff. We’re after someone who is passionate about customer service and wants to support us in bringing Lounge to real life!
Customer Experience is paramount to us as a brand and we are looking for Seasonal Store Assistants who have a true passion for exceptional customer experience and a love of Lounge. This role is vital in helping maintain the close community we have created online, In Real Life, as part of our in store team you will be responsible for helping to look all customers that walk through the doors- ensuring you are an expert in all Lounge products and can provide an experience unlike any other to our community, ensure customer fittings are done to the highest level and ensuring our store Looks and Feels like Lounge’s home. Our community will always be the most important thing to us and we want to ensure they are given the best experience possible.
Within this role we want you to bring your own skills, ideas, and experience whilst working with the rest of our retail team to maintain a collaborative, enthusiastic & dedicated culture to the store- ensuring that customer service remains the most important aspect.
What You Will Do At Lounge
- Work closely with our Supervisors and Head of Store to look after each and every customer and provide guidance and support through the customer journey.
- Support all customers through the fitting process ensuring you are an expert in all Lounge’s products and can give accurate information.
- Be a champion for all of Lounge’s Brand Values.
- Maintain a clean, organised stock room ensuring all products are laid out in store to maintain a high standard of store.
- Accurately handle all transactions and returns process.
- Assist each customer through their journey in-store whilst providing expert insight into our products.
We Would Love It If You
- Have a true Love for Lingerie and Fashion.
- Are a Lounge lover and share in our company values.
- Have some experience in customer-facing roles.
- Are an effective problem solver.
- Are an exceptional communicator.
Eligibility
- You must be legally authorised to work in the country in the UK.
- You must be over the age of 18 years old.
- Must be able to prove the Right to Work and any evidence related to this.
- You must also be able to travel to the store in which you work.
Availability
You must be willing to work a flexible schedule that includes weekends, evenings, holidays, and non-business hours.
Seniority level
Entry level
Employment type
Temporary
Job function
Sales and Business Development
Industries
Retail Apparel and Fashion
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Seasonal Store Assistant (St Davids Dewi Sant, Cardiff) employer: Lounge
Contact Detail:
Lounge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Store Assistant (St Davids Dewi Sant, Cardiff)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Lounge's products and values. This way, you can show your passion for the brand and impress them with your knowledge.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate exceptional service. Being able to share real-life examples will make you stand out as a candidate who truly understands the importance of customer experience.
✨Tip Number 3
Network with current employees! If you know anyone working at Lounge, reach out and ask about their experiences. They might give you insider tips that could help you during the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Lounge team!
We think you need these skills to ace Seasonal Store Assistant (St Davids Dewi Sant, Cardiff)
Some tips for your application 🫡
Show Your Passion: Let your love for Lounge and customer service shine through in your application. We want to see how excited you are about the brand and the role, so don’t hold back!
Tailor Your CV: Make sure your CV highlights any relevant experience in customer-facing roles. We’re looking for those who can connect with our community, so showcase your skills that align with our values.
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Seasonal Store Assistant role. Share your ideas on how you can enhance the customer experience and make it uniquely Lounge.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Lounge
✨Know Your Lounge
Before the interview, make sure you’re well-versed in Lounge’s products and brand values. Familiarise yourself with their latest collections and any unique selling points. This will not only show your passion for the brand but also help you answer questions confidently.
✨Customer Service Scenarios
Prepare for situational questions related to customer service. Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to exceptional customer experience, which is key for this role.
✨Show Your Enthusiasm
Let your love for lingerie and fashion shine through during the interview. Share why you’re excited about the opportunity to work at Lounge and how you can contribute to creating a welcoming atmosphere for customers. Your enthusiasm can set you apart!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how they measure success in customer service. This shows you’re genuinely interested in being part of the Lounge team.
