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- Tasks: Support customers in-store, ensuring an exceptional shopping experience and expert product knowledge.
- Company: Join a vibrant brand passionate about lingerie and community.
- Benefits: Flexible hours, dynamic team environment, and a chance to grow your customer service skills.
- Other info: Must be 18+, legally authorised to work in the UK, and available for flexible hours.
- Why this job: Be part of a close-knit team and help bring our online community to life.
- Qualifications: Love for fashion, customer service experience, and great communication skills.
The predicted salary is between 10 - 12 £ per hour.
Contract: 8hrs per week
The Lounge team is growing, and we’re looking for a Store Assistant to work as part of the team in one of our first ever stores based in Leeds (Trinity). We’re after someone who is passionate about customer service and wants to support us in bringing Lounge to real life!
Customer Experience is paramount to us as a brand, and we are looking for Store Assistants who have a true passion for exceptional customer experience and a love of Lounge. This role is vital in helping maintain the close community we have created online; in real life, as part of our in‑store team, you will be responsible for helping to look after all customers that walk through the doors, ensuring you are an expert in all Lounge products and can provide an experience unlike any other to our community. You will ensure customer fittings are done to the highest level and that the store looks and feels like Lounge’s home. Our community will always be the most important thing to us, and we want to ensure they are given the best experience possible.
What you will do at Lounge:
- Work closely with our Supervisors and Head of Store to look after each and every customer and provide guidance and support through the customer journey.
- Support all customers through the fitting process, ensuring you are an expert in all Lounge’s products and can give accurate information.
- Be a champion for all of Lounge’s Brand Values.
- Maintain a clean, organised stock room and ensure all products are laid out in store to maintain a high standard of store.
- Accurately handle all transactions and returns process.
- Assist each customer through their journey in store while providing expert insight into our products.
We would love it if you:
- Have a true love for lingerie and fashion.
- Are a Lounge lover and share in our company values.
- Have some experience in customer‑facing roles.
- Are an effective problem solver.
- Are an exceptional communicator.
Eligibility:
- You must be legally authorised to work in the UK.
- You must be over the age of 18 years.
- Must be able to prove Right to Work and any evidence related to this.
- You must also be able to travel to the store in which you work.
Availability:
You must be willing to work a flexible schedule that includes weekends, evenings, holidays and non‑business hours.
Store Assistant (Leeds, Trinity) in Manchester employer: Lounge
Contact Detail:
Lounge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant (Leeds, Trinity) in Manchester
✨Tip Number 1
Get to know the Lounge brand inside out! Familiarise yourself with our products and values so you can chat confidently with customers. This will show your passion and help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at events. A friendly chat can go a long way in making a lasting impression and might even get you a referral!
✨Tip Number 3
Practice your customer service skills! Role-play common scenarios you might face in-store, like helping a customer find the perfect fit. This will prepare you for real-life situations and show your commitment to exceptional service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Lounge community.
We think you need these skills to ace Store Assistant (Leeds, Trinity) in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for Lounge and customer service shine through! We want to see that you’re genuinely excited about the role and how you can contribute to our community.
Be Specific: Use specific examples from your past experiences to highlight your skills. Whether it’s a time you provided exceptional customer service or solved a tricky problem, we want to hear about it!
Know Our Products: Familiarise yourself with Lounge’s products before applying. Mentioning your favourite items or how you would help customers with fittings shows us you’re ready to be an expert in-store.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Lounge
✨Know Your Lounge
Before the interview, make sure you’re well-versed in Lounge’s products and values. Familiarise yourself with their range and what makes them unique. This will not only show your passion for the brand but also help you answer questions confidently.
✨Customer Experience Focus
Since customer experience is paramount, think of examples from your past roles where you provided exceptional service. Be ready to discuss how you can enhance the customer journey in-store and make it memorable for every visitor.
✨Show Your Passion
Let your love for lingerie and fashion shine through during the interview. Share why you admire Lounge and how that passion translates into providing great service. Authentic enthusiasm can set you apart from other candidates.
✨Prepare for Scenarios
Anticipate situational questions about handling customer issues or fitting challenges. Practise your responses to demonstrate your problem-solving skills and effective communication. This will show that you’re ready to tackle real-life situations in the store.