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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing business known for its vibrant community atmosphere.
- Benefits: Enjoy a competitive salary, bonuses, staff discounts, and paid breaks.
- Why this job: Be part of a unique culture with opportunities for personal development and career growth.
- Qualifications: Experience in management within bars, restaurants, or cafés is essential.
- Other info: Christmas and Boxing Day off, plus the most talked-about staff party in hospitality!
The predicted salary is between 33600 - 50400 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that’ll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You’ll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You’ll be making sure every customer leaves happy, which they tend to do, thanks to your super-brilliant management.
The Good Stuff
- Annual salary up to £42,000
- 40 and 48 hour contracts available
- Additional earnings from our annual bonus scheme of up to £5,000 for General Managers (paid twice a year)
- We work hard to ensure you don’t work over your contracted hours, but if at times this does happen you will receive overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off staff discount to enjoy outside working hours from day one
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality – Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you’ll bring
- You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant Manager with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour, stock, food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally, some experience back of house, understanding what makes kitchen and kitchen teams click would be preferable.
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General Manager employer: Lounge
Contact Detail:
Lounge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarize yourself with the specific culture and values of the Lounge brand. Understanding what makes their lounges unique will help you align your management style with their expectations.
✨Tip Number 2
Network with current or former employees of the Lounge to gain insights into their management practices and team dynamics. This can provide you with valuable information that can set you apart during the interview process.
✨Tip Number 3
Prepare to discuss your experience with KPIs and how you've successfully managed teams in previous roles. Be ready to share specific examples that demonstrate your ability to lead and inspire a team.
✨Tip Number 4
Showcase your understanding of both front-of-house and back-of-house operations. Highlight any relevant experience you have in food safety, stock management, and training, as this will demonstrate your comprehensive approach to management.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the General Manager position. Understand the key responsibilities and the qualities they are looking for in a candidate, such as leadership skills and experience in managing teams.
Tailor Your CV: Customize your CV to highlight relevant experience in restaurant or bar management. Emphasize your achievements in leading teams, managing KPIs, and delivering excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your unique approach to management. Mention specific examples of how you've successfully led teams and improved customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, make sure to highlight skills that align with the job requirements, such as team training, budget management, and food safety knowledge. Use specific metrics or outcomes to demonstrate your effectiveness in these areas.
How to prepare for a job interview at Lounge
✨Show Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss how you motivate and inspire your team, share examples of successful training initiatives you've led, and explain how you handle challenges in a bar or restaurant environment.
✨Know the KPIs
Familiarize yourself with key performance indicators relevant to the role. Be ready to talk about how you've used KPIs to drive performance, manage labor costs, and ensure customer satisfaction in your previous positions.
✨Customer Experience Focus
Emphasize your commitment to delivering an exceptional customer experience. Share specific examples of how you've ensured customers leave happy and how you've handled any complaints or issues that arose during your shifts.
✨Understanding of Back of House Operations
While the focus is on front of house management, having a grasp of back of house operations is a plus. Be prepared to discuss your experience working with kitchen teams and how you ensure smooth collaboration between front and back of house.
