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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing business known for its vibrant community atmosphere.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday!
- Why this job: Be part of a unique culture with opportunities for personal development and fun events like Loungefest.
- Qualifications: Experience as a General Manager or similar role in hospitality is essential.
- Other info: Christmas and Boxing Day off, plus achievable bonuses and shared tips!
The predicted salary is between 36000 - 60000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that’ll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You’ll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You’ll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management. The Good Stuff Overtime pay for every hour worked over contracted hours! Staff food on every shift. 50% off staff discount to enjoy outside working hours from day one. Paid breaks. 28 days holiday (inclusive of Bank Holidays) pro rata. Enhanced maternity and paternity pay after 2 years service. The most talked-about staff party in hospitality – Loungefest! Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers). Company pension scheme. Long service awards. Power over your pay with Wagestream. Emotional and practical support via the Licenced Trade Charity. Great opportunity for personal development and career progression in a fast growing business. Achievable bonuses. Tips shared equally across the team, based on hours worked. Christmas and Boxing Day off! What you’ll bring You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant Manager with a background in restaurants, bars, cafes or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. You will be familiar with managing through clear KPIs and making decisions considering labour, stock, food safety requirements, customer sentiment plus others in line with brand standards and a budget. You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers. Ideally, some experience back of house, understanding what makes kitchen and kitchen teams click would be preferable. #J-18808-Ljbffr
General Manager employer: Lounge
Contact Detail:
Lounge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Showcase your leadership skills by sharing specific examples of how you've successfully managed teams in the past. Highlight any unique strategies you implemented that led to improved team performance or customer satisfaction.
✨Tip Number 2
Familiarize yourself with the Lounge's brand and values. Be prepared to discuss how your management style aligns with their culture and how you can contribute to creating an amazing atmosphere for both staff and customers.
✨Tip Number 3
Demonstrate your understanding of KPIs and how you've used them to drive results in previous roles. Be ready to discuss specific metrics you've improved and how you plan to apply that knowledge at the Lounge.
✨Tip Number 4
Network with current or former employees of the Lounge if possible. Gaining insights into their experiences can provide you with valuable information to tailor your approach and show that you're genuinely interested in being part of their team.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the General Manager position. Understand the key responsibilities and the qualities they are looking for in a candidate, such as leadership skills and experience in managing teams.
Tailor Your CV: Customize your CV to highlight relevant experience in restaurant or bar management. Focus on your achievements in previous roles, especially those related to team leadership, customer satisfaction, and operational efficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your unique approach to management. Mention specific examples of how you've successfully led teams and improved customer experiences in past positions.
Highlight Relevant Skills: In your application, emphasize skills that align with the job requirements, such as KPI management, training and recruitment experience, and knowledge of food safety standards. This will demonstrate that you are well-suited for the role.
How to prepare for a job interview at Lounge
✨Show Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss how you motivate and inspire your team. Share specific examples of how you've successfully led teams in the past, focusing on your unique approach to management.
✨Know the KPIs
Familiarize yourself with key performance indicators relevant to the role. Be ready to explain how you have used KPIs to drive performance in previous positions. This shows that you understand the business side of managing a lounge.
✨Customer Experience Focus
Emphasize your commitment to customer satisfaction. Prepare to share stories about how you've ensured customers leave happy, and discuss any initiatives you've implemented to enhance the guest experience.
✨Discuss Training and Development
Highlight your experience in training and developing staff. Be ready to talk about your methods for recruiting and nurturing talent within your team, as well as any successful training programs you've led.
