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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing hospitality brand known for its vibrant atmosphere and community focus.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday pro rata.
- Why this job: Be part of a fun culture with exciting events like Loungefest and opportunities for career growth.
- Qualifications: Experience in management within restaurants or bars, with a knack for training and KPIs.
- Other info: Follow us on LinkedIn or @life.at.loungers on TikTok and Instagram for more insights!
The predicted salary is between 36000 - 60000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that\’ll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You\’ll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You\’ll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands – Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality – Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you\’ll bring
- You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, caf or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram
General Manager employer: Lounge
Contact Detail:
Lounge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the Lounge brand and its values. Understanding what makes their lounges unique will help you align your management style with their expectations, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in similar roles. Engaging with current or former employees can provide valuable insights into the company’s operations and culture, which you can leverage during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams in high-pressure environments. Highlighting your leadership skills and ability to maintain high standards will resonate well with the hiring team.
✨Tip Number 4
Showcase your understanding of KPIs and how you've used them to drive performance in previous roles. Being able to articulate your experience with metrics will demonstrate your capability to manage the business effectively.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams, particularly in a bar or restaurant environment. Emphasise your leadership skills and any achievements related to customer satisfaction and team performance.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your unique management style. Mention specific examples of how you've successfully led teams and improved customer experiences in previous roles.
Highlight Relevant Skills: Focus on key skills that align with the job description, such as KPI management, training and recruitment experience, and knowledge of food safety standards. Use bullet points for clarity and impact.
Showcase Your Personality: Since the role involves creating a unique atmosphere in the Lounge, let your personality shine through in your application. Share your vision for what makes a great lounge experience and how you would contribute to the local community.
How to prepare for a job interview at Lounge
✨Show Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss how you motivate and inspire your team, share examples of successful training initiatives you've led, and explain how you handle challenges in a bar environment.
✨Know the Brand Inside Out
Familiarise yourself with the Lounge brand and its values. Understand what makes it unique and be ready to articulate how you can contribute to maintaining those standards while bringing your own flair to the role.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with managing budgets, KPIs, and stock control. Highlight any specific achievements where you improved profitability or efficiency in previous roles, as this will show your capability in managing the business side of the lounge.
✨Engage with Customer Experience
Since customer satisfaction is key, prepare to talk about how you've ensured great experiences for guests in the past. Share specific examples of how you've handled customer feedback and made improvements based on their sentiments.
