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- Tasks: Lead the team to ensure every customer leaves happy and satisfied.
- Company: Join one of the UK's most successful restaurant groups with a vibrant atmosphere.
- Benefits: Enjoy tips shared equally, paid breaks, 50% food discount, and 28 days holiday.
- Why this job: Be part of a dynamic team in a fast-growing business with great career progression.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for customer service.
- Other info: Follow us on social media for insights into our culture and values.
The predicted salary is between 24000 - 36000 £ per year.
This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you\’ll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant!
It\’s all about the bustle. You\’ll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You\’re all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It\’s not a job for the faint hearted, but you know you\’ve got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% discount on food in all of three brands from day one
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
- Christmas and Boxing Day off!
- The best staff party – Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you\’ll bring:
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, caf or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self–motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram
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Front of House Supervisor - New Opening employer: Lounge
Contact Detail:
Lounge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor - New Opening
✨Tip Number 1
Familiarise yourself with the specific values and culture of our restaurant group. Understanding what makes us unique will help you align your approach during interviews and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Highlight your experience in fast-paced environments. As a Front of House Supervisor, you'll need to demonstrate your ability to lead a team under pressure, so share examples of how you've successfully managed busy shifts in the past.
✨Tip Number 3
Showcase your passion for hospitality. We love candidates who are enthusiastic about creating memorable experiences for customers, so be prepared to discuss what drives your passion for the industry and how you can contribute to our Lounge's success.
✨Tip Number 4
Network with current employees or follow us on social media. Engaging with our team members can provide valuable insights into the role and company culture, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Front of House Supervisor - New Opening
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, especially any supervisory roles. Emphasise your skills in team leadership, customer service, and attention to detail, as these are crucial for the Front of House Supervisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific experiences where you've successfully led a team or improved customer satisfaction, aligning with the company's values.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as communication, problem-solving, and the ability to work under pressure. Use examples from your past roles to demonstrate these skills effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role of Supervisor.
How to prepare for a job interview at Lounge
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific experiences that highlight your enthusiasm and commitment to providing excellent customer service.
✨Demonstrate Leadership Skills
As a Front of House Supervisor, you'll need to lead by example. Prepare examples of how you've successfully managed a team or handled challenging situations in the past, showcasing your ability to motivate and inspire others.
✨Know the Company Culture
Research the restaurant group and understand their values and culture. Be ready to discuss how your personal values align with theirs and how you can contribute to maintaining the brilliance of their lounges.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think of situations where you've had to overcome challenges in a fast-paced environment and be ready to share those stories.
