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For Companies At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join one of the UK's most successful restaurant groups with a focus on community.
- Benefits: Enjoy tips shared equally, paid breaks, 50% food discount, and 28 days holiday.
- Why this job: Be part of a dynamic environment with opportunities for personal growth and career progression.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for customer service required.
- Other info: Follow us on LinkedIn or @life.at.loungers on TikTok and Instagram for more insights.
The predicted salary is between 24000 - 36000 £ per year.
This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK. Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant! It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% discount on food in all of three brands from day one
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you'll bring:
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
Contact Detail:
Lounge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor - New Opening
✨Tip Number 1
Familiarise yourself with the specific values and culture of our restaurant group. Understanding what makes us unique will help you demonstrate your alignment with our mission during any conversations or interviews.
✨Tip Number 2
Network with current employees or those in similar roles within the industry. Engaging with them can provide insights into the day-to-day responsibilities and expectations, which can be invaluable when discussing your experience.
✨Tip Number 3
Showcase your leadership skills by sharing examples of how you've motivated a team or improved service in previous roles. This will highlight your readiness for the supervisory position and your ability to lead from the front.
✨Tip Number 4
Prepare to discuss your knowledge of KPIs and how you've used data to drive performance in past roles. Being able to articulate this will demonstrate your analytical skills and commitment to achieving results.
We think you need these skills to ace Front of House Supervisor - New Opening
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, especially any supervisory roles. Emphasise your skills in team leadership, customer service, and attention to detail, as these are crucial for the Front of House Supervisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of what makes a restaurant successful. Mention specific experiences where you led a team or improved customer satisfaction, aligning with the values of the restaurant group.
Highlight Relevant Skills: In your application, be sure to mention your knowledge of sales building, forecasting, and reporting. These skills are essential for the role and will demonstrate your readiness to take on the responsibilities of a supervisor.
Show Enthusiasm: Let your personality shine through in your application. Express your excitement about the opportunity to join a new opening and contribute to creating a vibrant community atmosphere. This enthusiasm can set you apart from other candidates.
How to prepare for a job interview at Lounge
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific experiences that highlight your enthusiasm and commitment to providing excellent service, as this role is all about creating a brilliant atmosphere for customers.
✨Demonstrate Leadership Skills
As a Front of House Supervisor, you'll need to lead by example. Prepare examples of how you've successfully managed a team or handled challenging situations in the past. This will show that you have the necessary skills to motivate and support your team effectively.
✨Know the Company and Its Values
Research the restaurant group and understand its values and mission. Be ready to discuss how your personal values align with theirs and how you can contribute to maintaining the brilliance they strive for in their lounges.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios you might face in a busy restaurant environment and how you would handle them. This will demonstrate your readiness for the fast-paced nature of the role.
