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- Tasks: Lead a team, ensure top-notch customer service, and manage store operations.
- Company: Join Lounge, a vibrant brand focused on community and exceptional service.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of our first Manchester store and shape the customer experience IRL!
- Qualifications: 2+ years in retail supervision, strong leadership, and a passion for customer service required.
- Other info: Flexible schedule needed; must be 18+ and eligible to work in the UK.
The predicted salary is between 24000 - 36000 £ per year.
Assistant Store Manager (Manchester, Trafford Centre) Join or sign in to find your next job Join to apply for the Assistant Store Manager (Manchester, Trafford Centre) role at Lounge Assistant Store Manager (Manchester, Trafford Centre) 2 weeks ago Be among the first 25 applicants Join to apply for the Assistant Store Manager (Manchester, Trafford Centre) role at Lounge Role : Assistant Store Manager (Manchester, Trafford Centre) Location : Manchester (Trafford Centre) The Lounge team is growing, we’re looking for an experienced Assistant Store Manager to work as part of the team in our first ever store based in Manchester (Trafford Centre). We’re after someone who is passionate about customer service and wants to support us in bringing Lounge to real life! This role is vital in helping maintain the close community we have created online, but In Real Life (IRL). As a pivotal role within our store leadership team, you will be responsible for helping to look after the day to day demands of the store, such as maintaining exceptional levels of customer service, inventory management, Customer fittings, looking after store standards and keeping the Lounge community as your top priority. Within this role we want you to bring your own skills, ideas and experience whilst working wit the rest of our retail team to build a collaborative, enthusiastic & dedicated culture to the store- ensuring that customer service remains the most important aspect. What You Will Do At Lounge As part of our retail team you will work closely with the Head of Store and other supervisors to lead a team of Store Assistants providing guidance, support and a customer centric approach to the store. Work closely with all store staff to address customer queries, resolve issues and create an in store environment that falls in line with the Lounge brand values. Be a leader when it comes to displaying passion for our brand and be a constant champion to all of Lounge’s Values. Support the Head of Store to recruit new staff for store and ensure they are given full training and can become valuable members of the retail team. Ensure all Retail staff look after inventory levels and ensure accurate stock counts in store. Work with the Head of Store & other supervisors to Implement inventory control measures, including cycle counts, audits, and stock replenishment strategies Work with the Head of Store to closely monitor Key Performance Indicators (KPI’s) like sales numbers and customer satisfaction to ensure decisions are made to ensure we are always striving for continuous improvement. Work as a trained bra fitter providing an exceptional level of professionalism and detail to all customers- whilst also training the other staff to obtain this high level. We Would Love It If You Have at least 2 years experience working as a supervisor in a Retail environment. Have experience in leading teams. Strong leadership skills with the ability to inspire and motivate a team. Have an understanding of visual merchandising. Are an effective problem-solver and have exceptional decision-making abilities. Can effectively communicate with people at all levels. Are extremely passionate about giving exceptional customer service. Are up to date on current retail trends and best practices. Eligibility You must be legally authorised to work in the country in the UK. You must be over the age of 18 years old. Must be able to prove Right to Work and any evidence related to this. You must also be able to travel to the store in which you work. Availability You must be willing to work a flexible schedule that includes weekends, evenings, holidays and non-business hours. 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Assistant Store Manager (Manchester, Trafford Centre) employer: Lounge
Contact Detail:
Lounge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Manchester, Trafford Centre)
✨Tip Number 1
Familiarise yourself with Lounge's brand values and customer service philosophy. This will help you demonstrate your alignment with their culture during any interviews or discussions.
✨Tip Number 2
Prepare examples from your previous experience that showcase your leadership skills and ability to motivate a team. Be ready to discuss how you've handled challenges in a retail environment.
✨Tip Number 3
Stay updated on current retail trends and best practices, especially in the apparel and fashion industry. This knowledge can set you apart as a candidate who is proactive and informed.
✨Tip Number 4
Network with current or former employees of Lounge if possible. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Assistant Store Manager (Manchester, Trafford Centre)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in retail and leadership. Emphasise any previous roles where you managed a team or improved customer service, as these are key aspects of the Assistant Store Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and how it aligns with Lounge's values. Share specific examples of how you've successfully led teams and handled challenges in a retail environment.
Showcase Your Leadership Skills: Highlight your leadership abilities in both your CV and cover letter. Mention any experience you have in training staff or implementing inventory control measures, as these are crucial for the role.
Research Lounge: Familiarise yourself with Lounge's brand values and community focus. This will help you demonstrate your understanding of the company culture and how you can contribute to maintaining it in-store.
How to prepare for a job interview at Lounge
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service during the interview. Share specific examples from your past experiences where you went above and beyond to help customers, as this aligns perfectly with the Lounge brand values.
✨Demonstrate Leadership Skills
As an Assistant Store Manager, you'll need strong leadership abilities. Prepare to discuss your experience in leading teams, motivating staff, and resolving conflicts. Highlight any successful projects or initiatives you've led that improved team performance or customer satisfaction.
✨Understand Inventory Management
Since inventory management is a key responsibility, be ready to talk about your experience with stock control measures, audits, and replenishment strategies. Mention any specific tools or systems you've used to manage inventory effectively.
✨Be Up-to-Date on Retail Trends
Research current retail trends and best practices before your interview. Being knowledgeable about the latest developments in the retail industry will show that you're proactive and genuinely interested in contributing to the success of the store.
