At a Glance
- Tasks: Support the General Manager in running the Lounge and ensuring customer satisfaction.
- Company: Join the Lounge family, a vibrant hospitality business known for its amazing team culture.
- Benefits: Earn up to £14/hour plus bonuses, tips, and fantastic perks like 50% staff discount.
- Other info: Enjoy unique staff events like Loungefest and have Christmas and Boxing Day off!
- Why this job: Great opportunity for personal growth in a fun, fast-paced environment with a focus on community.
- Qualifications: Experience in hospitality management or supervisory roles is essential; passion for people is a must.
Join the Lounge family and earn up to £14 an hour! Plus, enjoy bonuses, overtime pay, tips, and more fantastic benefits - the perfect chance to grow your hospitality career with us!
The Good Stuff
- Hourly pay up to £14.00ph + bonus + overtime pay + tips
- Additional earnings from our annual bonus scheme of up to £2,500 per annum for Assistant Managers (paid out every 6 months)
- We work hard to ensure you don't work over your contracted hours, but if at times this does happen you will receive overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off staff discount to enjoy outside working hours from day one
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant!
It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this.
What you'll bring:
- You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
Assistant Manager - Hourly Paid employer: Lounge
Join the Lounge family, where we prioritise your growth and well-being in a vibrant hospitality environment. With competitive pay, generous bonuses, and a supportive culture that values work-life balance, you'll thrive alongside a passionate team dedicated to delivering exceptional customer experiences. Enjoy unique perks like staff discounts, paid breaks, and exciting opportunities for personal development, all while being part of a community that celebrates your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Hourly Paid
✨Tip Number 1
Familiarise yourself with the Lounge brand and its values. Understanding what makes us unique will help you demonstrate your passion for hospitality during any conversations or interviews.
✨Tip Number 2
Network with current employees or those in similar roles. Engaging with our team on platforms like LinkedIn can provide insights into the company culture and expectations, giving you an edge in your application.
✨Tip Number 3
Prepare to discuss your previous experience in detail, especially in areas like team management and customer service. Highlight specific examples where you've driven sales or improved team performance to showcase your suitability for the role.
✨Tip Number 4
Showcase your knowledge of industry trends and best practices. Being able to discuss current challenges and opportunities in the hospitality sector will demonstrate your commitment and understanding of the role.
We think you need these skills to ace Assistant Manager - Hourly Paid
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in hospitality, particularly in roles like Assistant Manager or Supervisor. Emphasise your skills in team management, customer service, and sales building.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific experiences that demonstrate your ability to drive sales and manage a team effectively.
Highlight Key Skills:In your application, focus on key skills mentioned in the job description, such as attention to detail, communication skills, and the ability to work under pressure. Use examples from your past roles to illustrate these skills.
Show Enthusiasm for the Company:Research Lounge and express your enthusiasm for their culture and values in your application. Mention any specific aspects of the company that resonate with you, such as their commitment to staff development and community engagement.
How to prepare for a job interview at Lounge
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for customer service and how you’ve gone above and beyond to ensure guests have a great time.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll be expected to lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate staff, handle conflicts, and maintain high standards.
✨Know the Company Culture
Research the Lounge family and understand their values and culture. Be ready to discuss how your personal values align with theirs and how you can contribute to maintaining the unique atmosphere they pride themselves on.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in previous roles and how you overcame them, particularly in areas like customer service, team dynamics, and sales strategies.
