Assistant Manager

Lounges are special places, and what makes them so are the brilliant people who run them. As Assistant Manager, you\’ll support the General Manager to maintain excellence across the team, delivering 14 great shifts to ensure every customer leaves happy. You\’ll assist with the day-to-day operations of the Lounge, including rotas, team engagement, and customer feedback. Your standards will be high, but your approach will be unique—doing it your way.

It\’s all about the detail. You\’ll be involved in driving sales, team retention, training, customer service, and maintaining high standards. You never settle for second best, and you\’ll aim for your Lounge to be the go-to place for the local community. This role is challenging but rewarding—you\’ve got this!

The Good Stuff

• Overtime pay for hours worked over contracted hours
• Staff food on every shift
• 50% staff discount outside working hours from day one
• Paid breaks
• 28 days holiday (including Bank Holidays), pro rata
• Enhanced maternity and paternity pay after 2 years of service
• The legendary staff party – Loungefest!
• Competitions and incentives, including trips with our suppliers
• Company pension scheme
• Long service awards
• Power over your pay with Wagestream
• Support via the Licensed Trade Charity
• Opportunities for personal development and career progression
• Achievable bonuses
• Tips shared equally based on hours worked
• Christmas and Boxing Day off

What you\’ll bring

• Experience as an Assistant Manager, Deputy Manager, or Supervisor in restaurants, bars, cafes, or coffee shops
• Experience working in a bar environment with food and drink service
• A passion for hospitality and talent in managing and spotting talent
• Driven and persistent in overcoming challenges
• Strong literacy and attention to detail for reporting KPIs
• Excellent communication skills to build rapport and trust
• Self-motivated, able to work at pace with minimal supervision
• Knowledge of sales building, forecasting, reporting, recruitment, HR, and NPS best practices

If you\’d like to learn more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.

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