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For Companies At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join a dynamic lounge known for its brilliant atmosphere and community spirit.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Exciting staff parties and competitions await you!
- Why this job: Be part of a fast-growing business with great opportunities for personal development.
- Qualifications: Experience in hospitality and a passion for delivering exceptional service.
The predicted salary is between 24000 - 36000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy.
Responsibilities & Qualifications
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
Benefits
- Tips shared equally across the team, based on hours worked.
- Paid breaks.
- Staff food on every shift, regardless of hours worked.
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside.
- 28 days holiday (inclusive of Bank Holidays) pro rata.
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers).
- Christmas and Boxing Day off!
- The best staff party - Loungefest.
- Emotional and practical support via the Licenced Trade Charity.
- Power over your pay with Wagestream.
- Company pension scheme.
- Long service awards.
- Great opportunity for personal development and career progression in a fast-growing business.
Front of House Supervisor - Mumbles in Swansea employer: Lounge Underwear Ltd.
Contact Detail:
Lounge Underwear Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor - Mumbles in Swansea
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are talking about your experience and skills, the better you'll come across.
✨Tip Number 3
Show your passion for hospitality! During the interview, share stories that highlight your love for the industry and how you've gone above and beyond for customers in the past. It’s all about that personal touch!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds!
We think you need these skills to ace Front of House Supervisor - Mumbles in Swansea
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your natural talent and passion for making customers happy – it’s what we’re all about!
Be Detail-Oriented: We value attention to detail, so make sure your application is polished and free of errors. Highlight your literacy skills and any experience you have with reporting or KPIs to show us you can handle the nitty-gritty.
Communicate Clearly: Good communication is key in our world. Use your application to demonstrate how you build rapport and trust with your team and customers. A friendly tone goes a long way in showing us you’re a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows you’re keen to join our brilliant team!
How to prepare for a job interview at Lounge Underwear Ltd.
✨Know Your Stuff
Before the interview, brush up on your knowledge of the hospitality industry, especially in bars and restaurants. Familiarise yourself with common KPIs and best practices in sales building and team management. This will show that you're not just passionate about the role but also well-informed.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled challenges. Highlight how you motivated your team to deliver great service and how you overcame obstacles. This will demonstrate your readiness for the Supervisor role.
✨Communicate Clearly
Practice your communication skills before the interview. Be ready to discuss how you build rapport with customers and team members. Clear communication is key in hospitality, so showing that you can articulate your thoughts well will make a positive impression.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for the role shine through during the interview. Share why you love working in hospitality and how you plan to contribute to making the Lounge a special place for the community. A genuine passion can set you apart from other candidates.