Bar and Waiting Team Member - Norwich

Bar and Waiting Team Member - Norwich

Norwich Full-Time 12.71 - 12.71 £ / hour (est.) No working from home possible
Lounge Underwear Ltd.

At a Glance

  • Tasks: Welcome customers and serve food and drinks with a smile.
  • Company: Join Rivolo Lounge, part of the award-winning Loungers brand.
  • Benefits: Earn up to £12.71/hr + tips, enjoy free meals, and 50% off food & drinks.
  • Other info: Flexible hours, career development opportunities, and the best staff parties!
  • Why this job: Be part of a fun team and create memorable experiences for customers.
  • Qualifications: Great communication skills and a friendly attitude; experience is a bonus.

The predicted salary is between 12.71 - 12.71 £ per hour.

Overview

Bags of energy and your own personality.

A natural talent and passion for hospitality.

Good communication skills with the ability to build rapport and trust.

A self-motivator who works at pace.

Previous hospitality or retail experience is a bonus, but it’s not essential—we can teach you how to be a great Lounger!

What You'll Do

  • Welcoming customers and delivering warm, genuine hospitality from the moment they walk in
  • Serving food to a high standard, making sure every dish lands just right
  • Preparing and serving drinks to spec — coffees, cocktails, and everything in between
  • Keeping the bar prepped, stocked, and clean throughout every shift
  • Handling payments accurately and answering customer queries, including allergen questions, with confidence

About the Role

As part of our Bar & Waiting team, you’ll be the sort of person who can read each customer effortlessly, adapting your style whether it’s a quiet solo coffee or a table full of birthday cocktails.

You’ll work with the whole team to make sure every customer leaves happy; which they tend to do.

We’re a growing brand with over 300 sites across England and Wales.

We’re hiring Front of House Team Members to join Rivolo Lounge, a local caf bar.

Part of Loungers, proudly named Casual Dining Group of the Year 2026.

Benefits and Terms

  • Offering up to 12.71/hr + tips, paid breaks, staff food every shift, and 50% off food & drinks (this applies to day one).
  • Tips shared equally across the team, based on hours worked
  • Hourly paid flexible contract – ideal for part-time, full-time, or flexible work seekers
  • This role is likely to include evening and weekend work
  • Free meal on every shift regardless of length
  • Christmas and Boxing Day off
  • Genuine career development with career pathways and bitesize training courses
  • No uniform policy

• The most talked-about staff party in hospitality — Loungefest!

  • Long service awards – vouchers/extra money
  • Early access to your pay with Stream
  • Emotional and practical support via the Licensed Trade Charity

Qualifications

  • Excellent interpersonal and communication skills; ability to read customers and adapt approach
  • Self-motivated, friendly, and reliable with a can-do attitude
  • Hospitality or retail experience is a bonus but not essential; willingness to learn and grow
  • #J-18808-Ljbffr
Lounge Underwear Ltd.

Contact Details:

Lounge Underwear Ltd. Recruitment Team

We think you need these skills to ace Bar and Waiting Team Member - Norwich

Communication Skills
Interpersonal Skills
Customer Service
Adaptability
Self-Motivation
Reliability
Attention to Detail