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- Tasks: Lead a vibrant front of house team, ensuring every customer leaves happy.
- Company: Join a dynamic restaurant group known for its fantastic atmosphere and community spirit.
- Benefits: Enjoy shared tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Exciting staff events, competitions, and a supportive work environment await you!
- Why this job: Be part of a fast-growing business with real opportunities for personal development.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
A natural talent and passion for hospitality. Extremely driven and relentless at overcoming challenges or obstacles. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Good communication skills with the ability to build rapport and trust. Self‑motivator working at pace with limited supervision whilst adhering to pressure and timescales.
Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS. Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy.
It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
Benefits:- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
Front of House Supervisor - Alnwick in Northumberland employer: Lounge Underwear Ltd.
Contact Detail:
Lounge Underwear Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor - Alnwick in Northumberland
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what makes them tick and how you can fit in.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in hospitality and how it relates to the role. Highlight your passion for customer service and any challenges you've overcome.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to dive into the hustle.
We think you need these skills to ace Front of House Supervisor - Alnwick in Northumberland
Some tips for your application 🫡
Show Your Passion for Hospitality: Let us see your love for the hospitality industry shine through! Share experiences that highlight your natural talent and passion for creating memorable customer experiences. We want to know what makes you tick!
Be Detail-Oriented: Since attention to detail is key, make sure your application is polished and free of errors. Highlight your literacy skills and any relevant experience with paperwork and reporting. We appreciate a candidate who values precision!
Communicate Clearly: Good communication is essential in our bustling environment. Use your application to demonstrate how you build rapport and trust with both customers and team members. We’re looking for someone who can lead from the front!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this exciting journey together!
How to prepare for a job interview at Lounge Underwear Ltd.
✨Know Your Stuff
Make sure you brush up on your knowledge of the hospitality industry, especially in bars and restaurants. Familiarise yourself with key terms like KPIs, sales forecasts, and best practices in customer service. This will show that you're not just passionate but also informed.
✨Showcase Your Leadership Skills
As a potential Supervisor, it's crucial to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've motivated others or tackled challenges head-on. Highlight how you can set the pace for your team and ensure everyone delivers their best.
✨Communicate Effectively
Good communication is key in this role. Practice articulating your thoughts clearly and confidently. Think about how you can build rapport with both customers and team members. Maybe even prepare a few anecdotes that showcase your ability to connect with people.
✨Embrace the Pressure
This job isn't for the faint-hearted, so be ready to discuss how you handle pressure and tight deadlines. Share specific instances where you've thrived in a fast-paced environment, and explain your strategies for staying organised and focused when things get hectic.