At a Glance
- Tasks: Support the General Manager in running a vibrant Lounge and ensuring customer satisfaction.
- Company: Join a dynamic hospitality brand known for its amazing team culture.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday.
- Why this job: Be part of a fun environment where your leadership can shine and make a difference.
- Qualifications: Experience in hospitality management with a passion for people and service excellence.
- Other info: Great opportunities for personal growth and exciting staff events like Loungefest!
The predicted salary is between 24000 - 36000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant!
It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this.
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Extremely driven and relentless at overcoming challenges or obstacles. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Good communication skills with the ability to build rapport and trust. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
Assistant Manager - Rustington in Littlehampton employer: Lounge Underwear Ltd.
Contact Detail:
Lounge Underwear Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Rustington in Littlehampton
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching the Lounge and its vibe. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Assistant Manager and be ready to share specific examples of your past successes.
✨Tip Number 3
Show off your people skills! As an Assistant Manager, you'll be managing a team and engaging with customers. Be prepared to discuss how you've built rapport and motivated your team in previous roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your enthusiasm for the position.
We think you need these skills to ace Assistant Manager - Rustington in Littlehampton
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for customers.
Be Specific About Your Experience: Make sure to highlight your relevant experience in bars or restaurants. We’re keen to know how you've handled challenges, driven sales, and engaged with your team. Use examples that showcase your skills and achievements!
Keep It Personal and Unique: Your application should reflect your personality! Don’t be afraid to let us know what makes you unique and how you would bring your own flair to the role. We appreciate authenticity and want to see the real you.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Lounge Underwear Ltd.
✨Know Your Lounge Inside Out
Before the interview, make sure you know everything about the Lounge's menu, values, and what makes it special. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led a team or resolved customer issues in the past. This will highlight your people management skills.
✨Be Ready to Discuss KPIs
Brush up on your knowledge of key performance indicators relevant to the role. Be prepared to discuss how you've used data to drive sales or improve customer satisfaction in previous positions.
✨Bring Your Unique Flair
The job description mentions that how you do things should be unique to you. Think about what makes your management style different and be ready to share that in the interview. Authenticity goes a long way!