At a Glance
- Tasks: Support the General Manager in running a vibrant Lounge, ensuring every customer leaves happy.
- Company: Join a fast-growing hospitality brand known for its amazing team culture.
- Benefits: Enjoy 50% off food and drinks, paid breaks, and overtime pay.
- Other info: Great opportunities for personal development and career progression await you!
- Why this job: Be part of a dynamic team that values your unique approach to hospitality.
- Qualifications: Experience in a bar or restaurant environment with strong people management skills.
The predicted salary is between 25000 - 30000 £ per year.
Qualifications:
- Existing Assistant Manager, Deputy Manager or Supervisor with background in restaurants, bars, cafés or coffee shops.
- Experience working in a bar environment with serving freshly made food and drinks preparation.
- Natural talent and passion for hospitality, an amazing people manager with a flair for talent spotting.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self‑motivator working at pace with limited supervision while adhering to pressure and timescales.
- Strong knowledge of best practice in sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR, and NPS.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you will be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You will support the day‑to‑day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You’ll be doing it your way. Brilliant! It’s all about the detail. You will be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It’s not a job for the faint‑hearted, but you know you’ve got this.
Benefits:
- Overtime pay for every hour worked over contracted hours.
- Staff food on every shift.
- 50% off food and drinks (including alcohol) from day one at all three of our brands – Lounge, Cosy Club and Brightside.
- Paid breaks.
- 28 days holiday (inclusive of Bank Holidays) pro rata.
- Enhanced maternity and paternity pay after 2 years service.
- The most talked‑about staff party in hospitality – Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers).
- Company pension scheme.
- Long service awards.
- Power over your pay with Wagestream.
- Emotional and practical support via the Licensed Trade Charity.
- Great opportunity for personal development and career progression in a fast growing business.
- Achievable bonuses.
- Tips shared equally across the team, based on hours worked.
- Christmas and Boxing Day off.
Assistant Manager - New Opening - Letchworth Garden City employer: Lounge Underwear Ltd.
Join a vibrant and dynamic team at our new Lounge in Letchworth Garden City, where we prioritise a supportive work culture that celebrates individuality and fosters personal growth. As an Assistant Manager, you'll enjoy competitive benefits including overtime pay, generous discounts, and opportunities for career progression in a fast-growing business, all while being part of a community-focused environment that values your contributions and encourages you to shine.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - New Opening - Letchworth Garden City
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in, making it easier to connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on showcasing your experience in hospitality and how you’ve tackled challenges before – they want to see that passion and drive!
✨Tip Number 3
Dress to impress! Make sure you look the part for your interview. A smart, professional appearance shows you’re serious about the role and respect the company’s standards. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Assistant Manager - New Opening - Letchworth Garden City
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for customers.
Be Detail-Oriented:Since we value attention to detail, make sure your application is free from typos and errors. Use clear and concise language to demonstrate your literacy skills. Remember, this is your chance to show us that you can maintain high standards, just like we do in our lounges!
Highlight Your People Skills:As an Assistant Manager, you'll be managing a team and building rapport with customers. In your application, share examples of how you've successfully led teams or resolved conflicts. We want to know how you connect with people and create a positive atmosphere!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our company culture. Plus, it shows us that you’re proactive and ready to take the next step in your career!
How to prepare for a job interview at Lounge Underwear Ltd.
✨Know Your Stuff
Make sure you brush up on your knowledge of the hospitality industry, especially in bars and restaurants. Familiarise yourself with key performance indicators (KPIs) and be ready to discuss how you've used them in past roles. This shows you're not just passionate about hospitality but also understand the business side of things.
✨Show Off Your People Skills
As an Assistant Manager, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples of how you've successfully built rapport with staff and customers alike. Think about times when you've resolved conflicts or boosted team morale – these stories will highlight your people management skills.
✨Be Ready for Challenges
This role is all about overcoming obstacles, so come prepared with examples of challenges you've faced in previous jobs. Whether it was a busy shift or a staffing issue, explain how you tackled these situations head-on. This will show that you're driven and can handle pressure, which is crucial for this position.
✨Emphasise Your Attention to Detail
Since the job requires high standards and attention to detail, be ready to discuss how you ensure quality in your work. Talk about your experience with training staff, maintaining cleanliness, or managing customer feedback. Highlighting your meticulous nature will resonate well with the interviewers.
