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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a vibrant hospitality brand known for its unique culture and community focus.
- Benefits: Enjoy overtime pay, 50% off food and drinks, and paid breaks.
- Why this job: Make a real impact in a fast-growing business with great career progression.
- Qualifications: Experience as a General Manager or similar role in hospitality required.
- Other info: Be part of exciting staff events like Loungefest and enjoy shared tips!
The predicted salary is between 36000 - 60000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
Responsibilities & Qualifications
- Existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, cafe or coffee shops.
- Experience working in a bar environment with serving freshly made food and drinks preparation.
- Familiar with managing through clear KPIs and making decisions considering labour, stock, food safety requirements, customer sentiment and other brand standards within a budget.
- Delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally some experience back of house; understanding what makes kitchen and kitchen teams click would be preferable.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift.
- 50% off food and drinks (including alcohol) from day one at all three of our brands – Lounge, Cosy Club and Brightside.
- Paid breaks.
- 28 days holiday (inclusive of Bank Holidays) pro-rata.
- Enhanced maternity and paternity pay after 2 years service.
- The most talked-about staff party in hospitality – Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers).
- Company pension scheme.
- Long service awards.
- Power over your pay with Wagestream.
- Emotional and practical support via the Licenced Trade Charity.
- Great opportunity for personal development and career progression in a fast growing business.
- Achievable bonuses.
- Tips shared equally across the team, based on hours worked.
- Christmas and Boxing Day off!
General Manager - Kettering employer: Lounge Underwear Ltd.
Contact Detail:
Lounge Underwear Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Kettering
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in the Lounge or check out their social media. This will help you understand what makes them tick and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think about times you've led a team or solved a problem in a bar or restaurant setting. Be ready to share these experiences during your interview to demonstrate your super-brilliant management skills.
✨Tip Number 3
Show off your passion for customer service! Prepare examples of how you've gone above and beyond to ensure customers leave happy. This is key for a General Manager role, so let your enthusiasm shine through!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed and ensures your application lands directly in the right hands. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace General Manager - Kettering
Some tips for your application 🫡
Show Your Unique Style: When you're writing your application, let your personality shine through! We want to see how you can bring your unique flair to the role of General Manager. Don't be afraid to share your management style and how it aligns with our high standards.
Highlight Relevant Experience: Make sure to showcase your experience in managing teams, especially in a bar or restaurant setting. We’re looking for someone who knows their way around KPIs and can handle the hustle of a busy Lounge, so give us the details that matter!
Be Customer-Centric: Remember, our customers are at the heart of everything we do. In your application, emphasise how you've ensured customer satisfaction in previous roles. Share specific examples of how you’ve made customers leave happy – that’s what we love to hear!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to stay updated on your progress. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Lounge Underwear Ltd.
✨Know Your Lounge Inside Out
Before the interview, make sure you’re familiar with the Lounge concept and what makes it special. Research their menu, values, and community involvement. This will show your genuine interest and help you connect your experience to their unique environment.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Prepare examples of how you've successfully led teams in the past, focusing on training, motivation, and achieving KPIs. Be ready to discuss how you would create a positive atmosphere for both staff and customers.
✨Demonstrate Financial Acumen
Since managing budgets and stock is key, brush up on your financial management skills. Be prepared to discuss how you’ve previously managed costs while maintaining quality. Use specific examples to illustrate your ability to balance customer satisfaction with profitability.
✨Engage with Customer Sentiment
Understanding customer feedback is vital for this role. Think of instances where you’ve used customer insights to improve service or offerings. Highlight your approach to ensuring every customer leaves happy, as this aligns perfectly with the Lounge’s mission.
