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For Companies At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join a dynamic hospitality brand known for its brilliant atmosphere.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Why this job: Be part of a fast-growing business with great opportunities for personal development.
- Qualifications: Experience in hospitality and a passion for delivering exceptional service.
- Other info: Exciting staff parties and competitions await you!
The predicted salary is between 24000 - 36000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision.
Qualifications & Experience
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafes or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked.
- Paid breaks.
- Staff food on every shift, regardless of hours worked.
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside.
- 28 days holiday (inclusive of Bank Holidays) pro rata.
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers).
- Christmas and Boxing Day off!
- The best staff party - Loungefest.
- Emotional and practical support via the Licenced Trade Charity.
- Power over your pay with Wagestream.
- Company pension scheme.
- Long service awards.
- Great opportunity for personal development and career progression in a fast-growing business.
Front of House Supervisor - Clevedon in Kenn employer: Lounge Underwear Ltd.
Contact Detail:
Lounge Underwear Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor - Clevedon in Kenn
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their team.
✨Tip Number 2
Practice your communication skills! As a Front of House Supervisor, you'll need to build rapport with both customers and your team. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to creating a brilliant experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Front of House Supervisor - Clevedon in Kenn
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your natural talent and passion for making customers happy – it’s what we’re all about!
Be Detail-Oriented: We’re looking for someone who pays attention to the little things. Make sure your application is free from typos and clearly structured. This shows us you’ve got the literacy skills and attention to detail we need for reporting on KPIs.
Highlight Your Leadership Skills: If you’ve got experience as a Supervisor or Team Leader, make it known! Talk about how you’ve led teams in the past and how you set the pace for others. We want to see that you can motivate and inspire your team to deliver great service.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and show us what you’ve got!
How to prepare for a job interview at Lounge Underwear Ltd.
✨Know Your Stuff
Before the interview, brush up on your knowledge of the hospitality industry, especially in bars and restaurants. Familiarise yourself with common KPIs and best practices in sales building and team management. This will show that you're not just passionate about the role but also well-informed.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've led a team or handled challenges effectively. Highlight how you motivated your team to deliver great service and how you overcame obstacles. This will demonstrate your readiness for a supervisory role.
✨Communicate Clearly
Practice your communication skills before the interview. Be ready to discuss how you build rapport with customers and team members. Clear communication is key in hospitality, so showing that you can articulate your thoughts well will make a positive impression.
✨Be Passionate and Personable
Let your passion for hospitality shine through during the interview. Share why you love working in this environment and how you plan to contribute to making the Lounge a special place for the community. A genuine enthusiasm can set you apart from other candidates.
