At a Glance
- Tasks: Support the General Manager in running a vibrant Lounge and ensuring customer satisfaction.
- Company: Join a dynamic hospitality team that values its people and community.
- Benefits: Earn up to £14/hour, enjoy staff discounts, paid breaks, and 28 days holiday.
- Other info: Opportunities for personal growth and exciting staff events like Loungefest!
- Why this job: Be part of a fun, fast-paced environment where your leadership can shine.
- Qualifications: Experience in hospitality management and a passion for great customer service.
The predicted salary is between 29120 - 29120 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant!
It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this.
Qualifications
- You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Join the Lounge family and earn up to £14 an hour! Plus, enjoy our fantastic benefits and grow your hospitality career with us!
The Good Stuff
- Hourly pay up to £14.00ph + tips
- We work hard to ensure you don't work over your contracted hours, but if at times this does happen you will receive overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
Assistant Manager - Hourly Paid - Lancaster in Jarrow employer: Lounge Underwear Ltd.
At Lounge, we pride ourselves on creating a vibrant and supportive work environment where our team members can thrive. As an Assistant Manager in Lancaster, you'll enjoy competitive hourly pay, generous benefits including staff discounts and paid breaks, and the opportunity for personal development within a fast-growing business. Join us to be part of a community that values hard work, celebrates achievements, and ensures every customer leaves with a smile.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Hourly Paid - Lancaster in Jarrow
✨Tip Number 1
Get to know the Lounge vibe! Before your interview, pop into the Lounge and soak up the atmosphere. Chat with the team and customers to understand what makes it special. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Show off your people skills! As an Assistant Manager, you'll be all about team engagement and customer service. Prepare examples of how you've motivated your team or turned a customer's experience around. We love hearing about real-life situations!
✨Tip Number 3
Be ready to talk numbers! Brush up on your knowledge of KPIs and sales forecasts. We want to see that you can drive sales and maintain high standards. Bring some ideas on how you could boost performance in the Lounge!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure your application reflects your passion for hospitality and your unique approach to management. We’re excited to see how you can bring your flair to our team!
We think you need these skills to ace Assistant Manager - Hourly Paid - Lancaster in Jarrow
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for customers.
Be Detail-Oriented:Since we value high standards, make sure your application reflects that attention to detail. Double-check for any typos or grammatical errors, and ensure your formatting is consistent. A polished application shows us that you take pride in your work, just like we do!
Tailor Your Application:Don’t just send out the same application everywhere! Take the time to tailor your CV and cover letter to our Assistant Manager role. Highlight relevant experience in bars or restaurants, and connect your skills to what we’re looking for. This will help us see why you’d be a great fit for our Lounge family.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at Lounge Underwear Ltd.
✨Know Your Lounge
Before the interview, do your homework on the Lounge brand. Understand their values, what makes them special, and how they engage with their community. This will help you demonstrate your passion for hospitality and show that you're a great fit for their team.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and interacting with customers daily. Be ready to share examples of how you've successfully built rapport with both staff and customers in previous roles. Highlight your talent for spotting and nurturing potential in others.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with customer complaints or motivating your team during busy shifts. Think of real-life examples from your experience that showcase your problem-solving skills and ability to maintain high standards under pressure.
✨Demonstrate Your Drive
The role requires someone who is extremely driven and relentless in overcoming challenges. Be prepared to discuss times when you've gone above and beyond to achieve results, whether that's boosting sales or improving team engagement. Show them that you never settle for second best!
