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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a vibrant hospitality brand known for its unique culture and community focus.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday.
- Why this job: Make a real impact in a fun environment while developing your career.
- Qualifications: Experience in management within restaurants or bars is essential.
- Other info: Exciting opportunities for personal growth and memorable staff events await!
The predicted salary is between 36000 - 60000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
Responsibilities & Qualifications
- Existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, cafe or coffee shops.
- Experience working in a bar environment with serving freshly made food and drinks preparation.
- Familiar with managing through clear KPIs and making decisions considering labour, stock, food safety requirements, customer sentiment and other brand standards within a budget.
- Delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally some experience back of house; understanding what makes kitchen and kitchen teams click would be preferable.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift.
- 50% off food and drinks (including alcohol) from day one at all three of our brands – Lounge, Cosy Club and Brightside.
- Paid breaks.
- 28 days holiday (inclusive of Bank Holidays) pro-rata.
- Enhanced maternity and paternity pay after 2 years service.
- The most talked-about staff party in hospitality – Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers).
- Company pension scheme.
- Long service awards.
- Power over your pay with Wagestream.
- Emotional and practical support via the Licenced Trade Charity.
- Great opportunity for personal development and career progression in a fast growing business.
- Achievable bonuses.
- Tips shared equally across the team, based on hours worked.
- Christmas and Boxing Day off!
General Manager - Southport employer: Lounge Underwear Ltd.
Contact Detail:
Lounge Underwear Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Southport
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join hospitality groups on social media, and don’t be shy to reach out to current or former employees of the Lounge. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your unique style shine through. The Lounge values brilliant people, so be yourself and share your vision for creating an amazing atmosphere. Remember, they want to see how you can lead and inspire your team!
✨Tip Number 3
Prepare for situational questions! Think about scenarios you’ve faced in previous roles and how you handled them. Be ready to discuss your experience with KPIs, team training, and customer satisfaction. This will show that you’re not just a manager, but a problem-solver too!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Lounge family. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace General Manager - Southport
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your words. After all, we’re looking for someone who can lead our brilliant team in a way that’s uniquely you.
Tailor Your Experience: Make sure to highlight your relevant experience in the hospitality industry. Whether it’s managing a bar or leading a restaurant team, we want to know how your background aligns with what we do. Use specific examples to show us how you’ve delivered great shifts and kept customers happy!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to cover all the key points without rambling on – we’re busy people too!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what makes our lounges special!
How to prepare for a job interview at Lounge Underwear Ltd.
✨Know Your Lounge Inside Out
Before the interview, make sure you’re familiar with the Lounge concept and what makes it special. Research their menu, values, and community involvement. This will show your genuine interest and help you connect your experience to their unique environment.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be ready to discuss how you motivate and develop your team. Share specific examples of successful training or recruitment initiatives you've led, and how they contributed to a positive work atmosphere.
✨Understand KPIs and Budget Management
Brush up on key performance indicators relevant to the role. Be prepared to discuss how you’ve managed budgets, stock, and labour in previous roles. Highlight any successes in improving customer satisfaction while maintaining financial targets.
✨Engage with Customer Sentiment
Demonstrate your understanding of customer experience by sharing examples of how you’ve gathered and acted on feedback. Discuss how you ensure every customer leaves happy, as this aligns perfectly with the Lounge's mission.
