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For Companies At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join a dynamic lounge known for its brilliant atmosphere and community spirit.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Why this job: Be part of a fast-growing business with great opportunities for personal development.
- Qualifications: Experience in hospitality and a passion for delivering exceptional service.
- Other info: Exciting staff parties and competitions await you!
The predicted salary is between 24000 - 36000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy.
Qualifications & Experience
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafes or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked.
- Paid breaks.
- Staff food on every shift, regardless of hours worked.
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside.
- 28 days holiday (inclusive of Bank Holidays) pro rata.
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers).
- Christmas and Boxing Day off!
- The best staff party - Loungefest.
- Emotional and practical support via the Licenced Trade Charity.
- Power over your pay with Wagestream.
- Company pension scheme.
- Long service awards.
- Great opportunity for personal development and career progression in a fast-growing business.
Front of House Supervisor - Stratford-upon-avon employer: Lounge Underwear Ltd.
Contact Detail:
Lounge Underwear Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor - Stratford-upon-avon
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in. Plus, it gives you some great talking points!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s showtime.
✨Tip Number 3
Show off your passion for hospitality! During the interview, share specific examples of how you've gone above and beyond for customers in the past. It’ll show them you’re not just about the job, but about creating brilliant experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows you’re genuinely interested in the role.
We think you need these skills to ace Front of House Supervisor - Stratford-upon-avon
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your natural talent and passion for making customers happy – it’s what we’re all about!
Be Detail-Oriented: We’re looking for someone who pays attention to the little things. Make sure your application is free from typos and errors, and clearly outline your relevant experience. This shows us you care about quality and detail, just like we do!
Highlight Your Leadership Skills: If you’ve got experience as a Supervisor or Team Leader, make it known! Talk about how you’ve led teams in the past and how you’ve overcome challenges. We want to see that you can set the pace and inspire others to deliver their best.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to get your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Lounge Underwear Ltd.
✨Know Your Stuff
Make sure you brush up on your knowledge of the hospitality industry, especially in bars and restaurants. Familiarise yourself with common KPIs and best practices in sales building and reporting, as these will likely come up during the interview.
✨Show Your Passion
Let your enthusiasm for hospitality shine through! Share specific examples of how you've gone above and beyond to create a great experience for customers. This will demonstrate your natural talent and passion for the role.
✨Be a Team Player
As a Supervisor, you'll be leading a team, so it's crucial to show that you can build rapport and trust. Prepare to discuss how you've successfully motivated and supported your team in the past, especially in high-pressure situations.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Supervisor role. This shows you're genuinely interested and helps you assess if the Lounge is the right fit for you.
