At a Glance
- Tasks: Lead a vibrant team, ensuring excellent service and smooth operations in a busy café bar.
- Company: Join Arboro Lounge, part of the award-winning Loungers group.
- Benefits: Earn up to £13.30 per hour plus tips, with flexible hours and paid breaks.
- Other info: Enjoy staff meals, discounts, and opportunities for career growth in a fun environment.
- Why this job: Be a key player in creating a welcoming community space while advancing your hospitality career.
- Qualifications: Experience in hospitality with strong leadership skills and a passion for customer service.
The predicted salary is between 24000 - 28000 £ per year.
Overview
Lead from the front during busy shifts, helping the team deliver great service and keep everything running smoothly.
Support the management team with day‑to‑day operation of the lounge, from opening and closing tasks to maintaining high standards across the floor.
This role is part of the Arboro Lounge, a local café bar and a member of Loungers, proudly named Casual Dining Group of the Year 2026.
Responsibilities
- Coach, guide, and motivate the team, ensuring everyone knows their role and feels confident during service.
- Maintain attention to detail, including cleanliness, presentation, food safety, allergens and cash handling processes.
- Handle customer queries or complaints confidently, aiming to turn a good visit into a great one.
- Drive sales, manage the bar and pass, and contribute to creating a lounge that the local community loves returning to.
- Delegate and manage staff shifts, including pass and bar duties, and take ownership of the shift’s operations.
Qualifications & Background
- Experience in restaurants, bars, cafés or coffee shops as a supervisor, team leader or front‑of‑house team member.
- Strong leadership with a natural host attitude to create a warm, welcoming atmosphere.
- Community‑mindful, knowledgeable about regulars and local dynamics.
- Comfortable taking ownership of a shift, delegating and dealing with customer queries confidently.
- Ready to advance into management and take the next step in their hospitality career.
Compensation & Benefits
- Hourly pay up to £13.30 plus tips (tips shared equally across the team based on hours worked).
- Flexible hourly contract suitable for part‑time, full‑time or flexible work seekers.
- Paid breaks.
- Staff meals on every shift regardless of length.
- 50% discount on food and drinks from day one, including alcohol across all branded venues.
- Christmas and Boxing Day off.
- Career development opportunities and bite‑size training courses.
- No uniform policy.
- Staff parties, long‑service awards, early pay access via Wagestream.
- Emotional and practical support via the Licensed Trade Charity.
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor - Ringwood
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lounge Underwear Ltd.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lounge Underwear Ltd.
Don't be shy about reaching out to Lounge Underwear Ltd. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Supervisor - Ringwood
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lounge Underwear Ltd. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lounge Underwear Ltd.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
