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For Companies At a Glance
- Tasks: Lead a vibrant front of house team, ensuring every customer leaves happy.
- Company: Join a dynamic hospitality brand known for its brilliant atmosphere.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Exciting staff events and competitions, plus emotional support through the Licenced Trade Charity.
- Why this job: Be part of a fast-growing business with great opportunities for personal development.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Responsibilities and Qualifications
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
A natural talent and passion for hospitality. Extremely driven and relentless at overcoming challenges or obstacles. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Good communication skills with the ability to build rapport and trust. Self‑motivator working at pace with limited supervision whilst adhering to pressure and timescales.
Strong knowledge of best practice in the following areas:
- Sales building
- Sales and labour forecasts
- Paperwork and reporting
- Recruitment and HR
- NPS
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision.
It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
Benefits:
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
Front of House Supervisor - Pwllheli employer: Lounge Underwear Ltd.
Contact Detail:
Lounge Underwear Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor - Pwllheli
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what makes them tick and how you can fit in.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in hospitality and how it relates to the role. We want to hear how you’ve tackled challenges and made customers happy!
✨Tip Number 3
Show off your personality! When you meet the team, let your passion for hospitality shine through. Remember, they’re looking for someone who can lead and inspire others.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note. It shows you’re keen and keeps you fresh in their minds. And hey, apply through our website for a smoother process!
We think you need these skills to ace Front of House Supervisor - Pwllheli
Some tips for your application 🫡
Show Your Passion for Hospitality: Let us see your love for the hospitality industry shine through in your application. Share experiences that highlight your natural talent and passion for creating memorable customer experiences, whether it's in a bar, café, or restaurant setting.
Be Detail-Oriented: We’re all about the details, so make sure your application reflects that! Pay attention to your spelling and grammar, and ensure you clearly outline your relevant experience and skills, especially those related to KPIs and reporting.
Communicate Clearly: Good communication is key in our world. Use your application to demonstrate your ability to build rapport and trust. A friendly tone can go a long way, so don’t be afraid to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Lounge Underwear Ltd.
✨Know Your Stuff
Make sure you brush up on your knowledge of the hospitality industry, especially in bars and restaurants. Familiarise yourself with key terms like KPIs, sales forecasts, and best practices in customer service. This will show that you're not just passionate but also informed about the role.
✨Showcase Your Leadership Skills
As a potential Supervisor, it's crucial to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've motivated others or tackled challenges head-on. Highlight how you can set the pace for your team and ensure everyone delivers their best.
✨Communicate Effectively
Good communication is key in this role. Practice articulating your thoughts clearly and confidently. Think about how you can build rapport with both the interviewers and your future team. Remember, it’s not just about what you say, but how you say it!
✨Be Yourself and Stay Positive
Let your personality shine through during the interview. The company values brilliant people, so don’t be afraid to show your passion for hospitality and your drive to create a welcoming environment. A positive attitude can go a long way in making a lasting impression!