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- Tasks: Lead a vibrant team to create unforgettable customer experiences in a lively lounge environment.
- Company: Join a dynamic hospitality brand known for its supportive and fun culture.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Why this job: Be the heartbeat of the lounge, making every shift exciting and rewarding.
- Qualifications: Experience in hospitality with a passion for delivering exceptional service.
- Other info: Great opportunities for personal growth and career advancement in a fast-paced setting.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you\’ll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant!
Responsibilities
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, caf or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
- It\\\’s all about the bustle. You\’ll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You\\\’re all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- It\\\’s not a job for the faint hearted, but you know you\\\’ve got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands – Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
- Christmas and Boxing Day off!
- The best staff party – Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
#J-18808-Ljbffr
Front of House Supervisor employer: Lounge Underwear Ltd.
Contact Detail:
Lounge Underwear Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show off your passion for hospitality! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to making every customer leave happy.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds!
We think you need these skills to ace Front of House Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your natural talent and passion for making customers happy – it’s what we’re all about!
Be Detail-Oriented: We’re looking for someone who pays attention to the little things. Make sure your application is free from typos and clearly structured. This shows us you have the literacy skills and attention to detail we value in a Front of House Supervisor.
Highlight Your Leadership Skills: If you’ve got experience as a Supervisor or Team Leader, make it known! Talk about how you’ve led teams, overcome challenges, and set high standards. We want to see how you can bring that brilliance to our lounges.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Lounge Underwear Ltd.
✨Know Your Stuff
Make sure you brush up on your knowledge of the hospitality industry, especially in bars and restaurants. Familiarise yourself with common KPIs and best practices in sales building and reporting. This will show that you're not just passionate about the role but also well-informed.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully motivated or managed a team. Highlight how you overcame challenges and maintained high standards, as this will demonstrate your readiness for the role.
✨Communicate Effectively
Good communication is key in hospitality. Practice articulating your thoughts clearly and confidently. During the interview, focus on building rapport with your interviewer; it’s all about making connections and showing that you can engage with both customers and team members alike.
✨Be Passionate and Personable
Let your passion for hospitality shine through! Share stories that reflect your love for the industry and your commitment to customer satisfaction. A genuine enthusiasm can set you apart from other candidates and make a lasting impression.