At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and managing daily operations.
- Company: Join a vibrant lounge known for its fantastic atmosphere and community spirit.
- Benefits: Enjoy overtime pay, 50% off food and drinks, and a fun staff party!
- Other info: Great opportunities for personal development and career growth in a fast-paced environment.
- Why this job: Be part of a dynamic team where your unique style shines and makes a difference.
- Qualifications: Experience in hospitality with strong people management and communication skills.
The predicted salary is between 25000 - 30000 € per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day‑to‑day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant! It’s all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It’s not a job for the faint hearted, but you know you’ve got this.
Requirements
- You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, café or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self‑motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Benefits
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift.
- 50% off food and drinks (including alcohol) from day one at all three of our brands – Lounge, Cosy Club and Brightside.
- Paid breaks.
- 28 days holiday (inclusive of Bank Holidays) pro rata.
- Enhanced maternity and paternity pay after 2 years service.
- The most talked‑about staff party in hospitality – Loungefest!
- Competitions and incentives (like jetting off on an all‑expenses paid trip with one of our suppliers).
- Company pension scheme.
- Long service awards.
- Power over your pay with Wagestream.
- Emotional and practical support via the Licensed Trade Charity.
- Great opportunity for personal development and career progression in a fast growing business.
- Achievable bonuses.
- Tips shared equally across the team, based on hours worked.
- Christmas and Boxing Day off!
Assistant Manager - Clacton on Sea in Essex employer: Lounge Underwear Ltd.
At our Clacton on Sea Lounge, we pride ourselves on creating a vibrant and supportive work environment where every team member is valued. As an Assistant Manager, you'll enjoy competitive benefits such as overtime pay, generous discounts, and opportunities for personal development, all while being part of a dynamic team that prioritises customer satisfaction and community engagement. Join us for a rewarding career in hospitality, where your passion for people and excellence can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Clacton on Sea in Essex
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with their needs, especially around team engagement and customer service. We want you to shine!
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early to show you're serious about the role. Remember, first impressions count, and we want you to make a lasting one!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision. Don't forget to apply through our website for the best chance!
We think you need these skills to ace Assistant Manager - Clacton on Sea in Essex
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for customers.
Be Detail-Oriented:Since we value high standards, make sure your application reflects that attention to detail. Double-check for any typos or grammatical errors, and ensure your layout is clean and professional. This is your chance to show us that you can maintain the same level of excellence we expect in our lounges.
Tailor Your Application:Don’t just send out the same application everywhere! Take the time to tailor your CV and cover letter to this specific role. Highlight your relevant experience in managing teams, driving sales, and delivering exceptional customer service. We want to know why you’re the perfect fit for our Lounge!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures it gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there. So, what are you waiting for? Get your application in!
How to prepare for a job interview at Lounge Underwear Ltd.
✨Know Your Lounge Inside Out
Before the interview, make sure you’re familiar with the lounge's menu, atmosphere, and values. This will help you demonstrate your passion for the brand and show that you’re genuinely interested in being part of the team.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully built rapport with both staff and patrons in previous roles. Highlight your ability to motivate and retain talent.
✨Be Ready to Discuss KPIs
Brush up on your knowledge of key performance indicators relevant to the hospitality industry. Be prepared to discuss how you've used data to drive sales and improve customer satisfaction in past positions.
✨Demonstrate Your Problem-Solving Skills
Expect questions about challenges you've faced in a fast-paced environment. Think of specific examples where you overcame obstacles, whether it was staffing issues or customer complaints, and explain how you handled them effectively.
