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For Companies At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join a dynamic lounge known for its brilliant atmosphere and community spirit.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Why this job: Be part of a fast-growing business with real opportunities for personal development.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for customer service.
- Other info: Exciting staff events, competitions, and support for your career progression.
The predicted salary is between 24000 - 36000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision.
Qualifications & Experience
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafes or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked.
- Paid breaks.
- Staff food on every shift, regardless of hours worked.
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside.
- 28 days holiday (inclusive of Bank Holidays) pro rata.
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers).
- Christmas and Boxing Day off!
- The best staff party - Loungefest.
- Emotional and practical support via the Licenced Trade Charity.
- Power over your pay with Wagestream.
- Company pension scheme.
- Long service awards.
- Great opportunity for personal development and career progression in a fast-growing business.
Front of House Supervisor - Congleton employer: Lounge Underwear Ltd.
Contact Detail:
Lounge Underwear Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor - Congleton
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what makes them tick and how you can fit in with their vibe.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in hospitality and how it relates to the role. Highlight your passion for customer service and any challenges you've overcome in previous jobs.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in the company.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Front of House Supervisor - Congleton
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your natural talent and passion for making customers happy – it’s what we’re all about!
Be Detail-Oriented: We’re looking for someone who pays attention to the little things. Make sure your application is free from typos and errors, and include specific examples of how you’ve excelled in previous roles. It shows us you care!
Highlight Your Leadership Skills: If you’ve got experience as a Supervisor or Team Leader, flaunt it! Talk about how you’ve motivated your team and tackled challenges head-on. We want to see that you can lead from the front and keep the pace high.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this brilliant opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Lounge Underwear Ltd.
✨Know Your Stuff
Make sure you brush up on your knowledge of the hospitality industry, especially in bars and restaurants. Familiarise yourself with common KPIs and best practices in sales building and reporting. This will show that you're not just passionate about the role but also well-informed.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be leading a team, so be ready to share examples of how you've motivated others in the past. Think of specific situations where you overcame challenges or improved team performance. This will demonstrate your ability to lead from the front.
✨Communicate Effectively
Good communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, focus on building rapport with your interviewer; it’s all about making connections and showing that you can foster a positive environment for both staff and customers.
✨Be Yourself and Stay Positive
Let your personality shine through! The company values brilliant people, so don’t be afraid to show your passion for hospitality. Keep a positive attitude, even when discussing challenges, as this reflects your resilience and determination to succeed in a fast-paced environment.
