At a Glance
- Tasks: Welcome customers, serve food and drinks, and create a warm atmosphere.
- Company: Join a vibrant hospitality brand with over 300 locations.
- Benefits: Earn up to £12.71 per hour plus tips, enjoy free meals, and flexible hours.
- Other info: Enjoy staff parties, early pay access, and long-service rewards.
- Why this job: Be part of a fun team and make every customer's experience memorable.
- Qualifications: No experience needed; just bring your energy and passion for hospitality.
The predicted salary is between 12.71 - 12.71 £ per hour.
Role Overview
Bags of energy and your own personality!
A natural talent and passion for hospitality.
Good communication skills with the ability to build rapport and trust.
A self‑motivator who works at pace.
Previous hospitality or retail experience is a bonus, but it’s not essential – we can teach you how to be a great Lounger!
Lounges are pretty special places, and what makes them so special is the brilliant people who work in them.
As part of our Bar & Waiting team, you’ll be the sort of person who can read each customer effortlessly, adapting your style whether it’s a quiet solo coffee or a table full of birthday cocktails.
You’ll work with the whole team to make sure every customer leaves happy; they tend to do so because of your natural skills.
We’re a growing brand with over 300 sites across England and Wales.
Whether you want to build a career in hospitality or just want flexible work that fits around your life, there’s a place for you here.
Benefits
- Up to £12.71 per hour plus tips, which are shared equally across the team based on hours worked.
- Paid breaks and free meal on every shift, regardless of its length.
- Staff food every shift and 50% off food and drinks from day one.
- Eligibility for Christmas and Boxing Day off.
- Flexible contract suitable for part‑time, full‑time, or flexible work seekers, with likely evening and weekend hours.
- No uniform policy.
- Early access to pay with Stream.
- Emotional and practical support via the Licensed Trade Charity.
- Long‑service awards – vouchers or extra money.
- The most talked‑about staff party in hospitality – Loungefest.
- What You’ll Do
- Welcoming customers and delivering warm, genuine hospitality from the moment they walk in.
- Serving food to a high standard, ensuring every dish lands just right.
- Preparing and serving drinks to spec – coffees, cocktails, and everything in between.
- Keeping the bar prepped, stocked, and clean throughout every shift.
- Handling payments accurately and answering customer queries, including allergen questions, with confidence.
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