At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join a dynamic hospitality brand known for its supportive culture.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression await you.
- Why this job: Be part of a bustling environment where your leadership makes a real difference.
- Qualifications: Experience in hospitality with a passion for delivering excellent service.
The predicted salary is between 24000 - 36000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision.
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality. Extremely driven and relentless at overcoming challenges or obstacles. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Good communication skills with the ability to build rapport and trust. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS. It’s all about the bustle. You’ll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You’re all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It’s not a job for the faint hearted, but you know you’ve got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
Front of House Supervisor - Barnsley employer: Lounge Underwear Ltd.
At our Barnsley Lounge, we pride ourselves on creating a vibrant and supportive work environment where every team member is valued. As a Front of House Supervisor, you'll enjoy competitive benefits such as shared tips, generous discounts, and opportunities for personal development in a fast-growing business. Join us to be part of a passionate team dedicated to delivering exceptional hospitality and making a positive impact in the local community.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor - Barnsley
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching the Lounge brand and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Front of House Supervisor, you'll need to build rapport quickly. Try role-playing common scenarios with friends or family to boost your confidence in handling customer interactions and team dynamics.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to creating a brilliant experience for every guest.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start. Don’t miss out on this opportunity!
We think you need these skills to ace Front of House Supervisor - Barnsley
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your natural talent and passion for making customers happy – it’s what we’re all about!
Be Detail-Oriented:We’re looking for someone who pays attention to the little things. Make sure your application is free from typos and errors, and include specific examples of how you've excelled in previous roles. This shows us you care about quality!
Highlight Your Leadership Skills:If you’ve got experience as a Supervisor or Team Leader, flaunt it! Talk about how you’ve motivated your team and tackled challenges head-on. We want to see that you can lead from the front and keep the pace high!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Lounge Underwear Ltd.
✨Know Your Stuff
Before the interview, brush up on your knowledge of the hospitality industry, especially in bars and restaurants. Familiarise yourself with common KPIs and best practices in sales building and reporting. This will show that you’re not just passionate about the role but also informed and ready to contribute.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be leading a team, so be prepared to discuss your leadership style. Share specific examples of how you've motivated a team or overcome challenges in a fast-paced environment. This will demonstrate your ability to set the pace and maintain high standards.
✨Communicate Effectively
Good communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, focus on building rapport with your interviewer; it’s all about making connections and showing that you can foster trust within a team.
✨Be Yourself and Stay Positive
Let your personality shine through! The interviewers are looking for someone who fits into their vibrant culture. Stay upbeat and enthusiastic about the role, and don’t hesitate to share your passion for hospitality. A positive attitude can make a lasting impression!