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For Companies At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join a dynamic lounge known for its brilliant atmosphere and community spirit.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Why this job: Be part of a fast-growing business with great opportunities for personal development.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for customer service.
- Other info: Exciting staff parties and competitions, plus support for your well-being.
The predicted salary is between 24000 - 36000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision.
Qualifications & Experience
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafes or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked.
- Paid breaks.
- Staff food on every shift, regardless of hours worked.
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside.
- 28 days holiday (inclusive of Bank Holidays) pro rata.
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers).
- Christmas and Boxing Day off!
- The best staff party - Loungefest.
- Emotional and practical support via the Licenced Trade Charity.
- Power over your pay with Wagestream.
- Company pension scheme.
- Long service awards.
- Great opportunity for personal development and career progression in a fast-growing business.
Front of House Supervisor - Aylesbury employer: Lounge Underwear Ltd.
Contact Detail:
Lounge Underwear Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor - Aylesbury
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are, the better you'll come across when it counts.
✨Tip Number 3
Show off your passion for hospitality! During the interview, share stories about your experiences in bars or restaurants. Let them see that you’re not just looking for any job, but you genuinely care about making customers happy.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop them a quick thank-you email. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Front of House Supervisor - Aylesbury
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. Share any experiences that highlight your passion and how you’ve made customers happy in the past. We want to see that you’re not just looking for a job, but that you genuinely care about creating a brilliant atmosphere!
Be Detail-Oriented: Since attention to detail is key in this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV is well-structured. We appreciate candidates who take the time to present their information clearly and accurately.
Highlight Your Leadership Skills: If you’ve got experience as a Supervisor or Team Leader, don’t hold back! Use your application to showcase your leadership style and how you've motivated your team in the past. We’re looking for someone who can lead from the front and inspire others, so make sure we see that in your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Lounge family right from the start!
How to prepare for a job interview at Lounge Underwear Ltd.
✨Know Your Stuff
Before the interview, brush up on your knowledge of the hospitality industry, especially in bars and restaurants. Familiarise yourself with common KPIs and best practices in sales building and reporting. This will show that you're not just passionate about the role but also well-informed.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be leading a team, so be ready to share examples of how you've motivated others in the past. Think of specific situations where you overcame challenges or improved team performance. This will demonstrate your ability to lead from the front.
✨Communicate Clearly
Good communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, make sure to listen actively and engage with the interviewer, showing that you can build rapport and trust with both customers and colleagues.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share why you love working in this field and what makes you excited about the opportunity to create a brilliant experience for customers. A genuine passion can set you apart from other candidates.
