At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing hospitality brand known for its vibrant culture.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday.
- Other info: Exciting opportunities for personal growth and memorable staff events await!
- Why this job: Make a real impact in your community while developing your career.
- Qualifications: Experience in management within the hospitality sector is essential.
The predicted salary is between 30000 - 40000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring
- You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.HTFC
General Manager - Workington employer: Lounge Café Bars
At Lounge, we pride ourselves on creating a vibrant and inclusive work environment where our General Managers can truly shine. With competitive benefits like overtime pay, generous discounts, and opportunities for personal development, you'll be part of a supportive team that values your contributions and encourages growth. Located in Workington, you'll not only lead a fantastic team but also play a pivotal role in enhancing the local community experience, making every shift rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Workington
✨Tip Number 1
Get to know the Lounge vibe! Before your interview, pop into the Lounge and soak up the atmosphere. Chat with staff and customers to understand what makes it special. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Show off your leadership skills! Be ready to share specific examples of how you've led teams in the past. Think about times when you turned a tough shift around or boosted team morale. We love hearing about your unique approach to management!
✨Tip Number 3
Prepare for situational questions! Expect to be asked how you'd handle various scenarios, like managing busy shifts or resolving customer complaints. Practise your responses so you can demonstrate your problem-solving skills and keep the Lounge running smoothly.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace General Manager - Workington
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, we’re looking for someone who can lead our brilliant team, so show us why you’d be a super-brilliant fit!
Tailor Your Application:Make sure to tailor your application to the General Manager role specifically. Highlight your experience in managing teams, delivering great customer service, and any relevant KPIs you've worked with. We love seeing how your background aligns with what we do at Lounge, so make those connections clear!
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured CV and cover letter that gets straight to the good stuff. Use bullet points where necessary and avoid fluff – we want to know about your achievements and how you can contribute to our Lounge!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets to the right people. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Lounge
Before the interview, make sure you know everything about the Lounge brand. Familiarise yourself with their values, menu, and what makes them unique. This will show your genuine interest and help you connect your experience to their culture.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be ready to discuss how you've successfully led teams in the past. Share specific examples of how you've motivated staff, handled conflicts, and created a positive work environment.
✨Understand KPIs and Budgeting
Brush up on your knowledge of key performance indicators (KPIs) and budgeting. Be prepared to discuss how you've managed these aspects in previous roles. This will demonstrate your ability to make data-driven decisions that align with the company's goals.
✨Engage with Customer Sentiment
Customer satisfaction is key in this role. Think of examples where you've improved customer experiences or dealt with feedback effectively. Showing that you can balance operational efficiency with customer happiness will set you apart.
