At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and managing daily operations.
- Company: Join a vibrant team in a fast-growing hospitality business.
- Benefits: Enjoy staff food, discounts, paid breaks, and 28 days holiday pro rata.
- Other info: Great opportunities for personal development and career progression await you!
- Why this job: Be part of a community-focused lounge where your leadership makes a real difference.
- Qualifications: Experience in hospitality with strong people management and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
Benefits include:
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Deputy/Assistant Manager in Washington employer: Lounge Café Bars
As an Assistant Manager at our Washington location, you'll thrive in a vibrant work culture that prioritises team engagement and customer satisfaction. With benefits like overtime pay, generous discounts, and opportunities for personal development, we ensure that our employees feel valued and supported. Join us in creating a welcoming community hub where your passion for hospitality can shine and lead to meaningful career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy/Assistant Manager in Washington
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Get social! Follow companies you’re interested in on social media and engage with their posts. This can help you get noticed and show your enthusiasm for their brand, which is key in the hospitality game.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to the role. Think about how you’d handle team engagement or customer feedback, as these are crucial for an Assistant Manager position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up in the hiring process. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Deputy/Assistant Manager in Washington
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your relevant experience in managing teams, driving sales, and maintaining high standards. We appreciate when candidates take the time to align their skills with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows that you’re proactive and keen to join our team. So, what are you waiting for? Get that application in!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Make sure you’re familiar with the company’s values and the specific role of an Assistant Manager. Brush up on your knowledge of hospitality best practices, sales strategies, and team engagement techniques. This will show that you’re genuinely interested and ready to contribute.
✨Showcase Your People Skills
As a people manager, it’s crucial to demonstrate your ability to engage and motivate a team. Prepare examples of how you've successfully managed teams in the past, handled customer feedback, or driven sales. Be ready to discuss your approach to talent spotting and team retention.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult customer or managing a busy shift. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company culture, opportunities for personal development, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
