At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and managing daily operations.
- Company: Join a vibrant team at a popular local Lounge with a community focus.
- Benefits: Enjoy staff food, 50% off meals, paid breaks, and 28 days holiday.
- Other info: Achievable bonuses, tips shared equally, and emotional support available through the Licenced Trade Charity.
- Why this job: Be part of a fast-growing business with great opportunities for personal development.
- Qualifications: Experience in hospitality, strong people management skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Taproom Manager in Washington employer: Lounge Café Bars
Join a vibrant and dynamic team as an Assistant Taproom Manager in Washington, where your passion for hospitality will shine. With a strong focus on employee growth, we offer extensive benefits including overtime pay, generous discounts, and opportunities for career progression in a supportive work culture that values every team member. Be part of a community-driven environment that prioritises customer satisfaction and team engagement, making it the perfect place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Taproom Manager in Washington
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Taproom Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your social media game on point! Follow companies you’re interested in, engage with their posts, and showcase your passion for hospitality. This can help you stand out and show potential employers that you’re genuinely interested in their brand.
✨Tip Number 3
Prepare for interviews by practising common questions related to team management and customer service. Think about your past experiences and how they align with the role. We want you to shine and show them why you’re the perfect fit for their Lounge!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the time to connect directly with us.
We think you need these skills to ace Assistant Taproom Manager in Washington
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Tailor Your Application:Make sure to customise your application to fit the Assistant Taproom Manager role. Use keywords from the job description, like 'team engagement' and 'customer feedback', to show that you understand what we’re looking for. This helps us see how your skills align with our needs.
Highlight Your Leadership Skills:As an Assistant Manager, you'll be supporting the General Manager and leading the team. In your application, emphasise your experience in managing teams, driving sales, and training staff. We want to know how you’ve motivated others and contributed to a positive work environment.
Keep It Clear and Concise:While we love a good story, make sure your application is easy to read and straight to the point. Use clear language and bullet points where necessary to highlight your achievements. This will help us quickly see why you’d be a great fit for our Lounge!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and what they stand for. Brush up on their menu and any recent news about them. This shows you’re genuinely interested and ready to contribute to making the Lounge the go-to spot for the community.
✨Showcase Your People Skills
As an Assistant Manager, your ability to engage with both customers and staff is crucial. Prepare examples of how you've successfully managed teams or resolved customer issues in the past. Highlight your passion for hospitality and how you can motivate others to deliver great service.
✨Be Ready to Discuss KPIs
Since the role involves reporting on KPIs, be prepared to talk about your experience with sales building, forecasts, and paperwork. Bring specific examples of how you’ve used data to drive performance in previous roles. This will demonstrate your attention to detail and analytical skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
