At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and managing daily operations.
- Company: Join a vibrant café chain that values community and teamwork.
- Benefits: Enjoy staff food, discounts, paid breaks, and 28 days holiday pro rata.
- Other info: Achievable bonuses and tips shared equally across the team.
- Why this job: Be part of a fast-growing business with opportunities for personal development and career progression.
- Qualifications: Experience in hospitality, strong people management skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Manager - Café in Washington employer: Lounge Café Bars
Join a vibrant and dynamic team as an Assistant Manager at our Washington café, where we prioritise employee well-being and community engagement. With benefits like overtime pay, generous discounts, and opportunities for personal development, we foster a supportive work culture that values your contributions and encourages career progression. Be part of a fast-growing business that not only serves great food and drinks but also invests in its people, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Café in Washington
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get to the interview stage, be yourself and let your passion for hospitality shine through. Share stories about how you've made customers happy or how you've driven sales in your previous roles.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common interview questions related to team management, customer service, and sales strategies. We want you to be ready to showcase your skills and experience confidently.
✨Tip Number 4
Apply through our website! It’s super easy and gives you a direct line to us. Plus, we love seeing candidates who take the initiative to apply directly. Don’t miss out on the chance to join our fantastic team!
We think you need these skills to ace Assistant Manager - Café in Washington
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the café scene shine through! Share experiences that highlight your passion for customer service and team engagement. We want to see how you make every shift a great one!
Be Specific About Your Experience:Don’t just list your previous roles; dive into the details! Talk about your experience in managing teams, driving sales, and maintaining high standards. We’re looking for those standout moments that show you’re the perfect fit for our Lounge.
Highlight Your People Skills:As an Assistant Manager, you’ll be leading a team, so showcase your people management skills! Mention any training or mentoring you've done, and how you’ve engaged with your team to create a positive atmosphere. We love a good team player!
Keep It Professional Yet Personal:While we appreciate a friendly tone, remember to keep it professional. Use clear language and check for typos. A well-structured application shows us you pay attention to detail, which is key in our fast-paced environment. And don’t forget to apply through our website!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Café Inside Out
Before the interview, make sure you research the café and its values. Understand their menu, customer service approach, and community involvement. This will show your genuine interest and help you connect your experience to their specific needs.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led a team or resolved conflicts in the past. Highlight your ability to motivate others and create a positive atmosphere.
✨Demonstrate Your Sales Savvy
Be ready to discuss strategies you've used to drive sales in previous roles. Whether it's through upselling, promotions, or enhancing customer experiences, share specific examples that illustrate your success in boosting revenue.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or managing staff shortages. Think through your responses ahead of time, focusing on your problem-solving skills and ability to maintain high standards under pressure.
