At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and driving team engagement.
- Company: Join a vibrant hospitality group with a focus on community and teamwork.
- Benefits: Enjoy staff food, discounts, paid breaks, and 28 days holiday pro rata.
- Other info: Achievable bonuses and tips shared equally across the team.
- Why this job: Be part of a fast-growing business with real opportunities for personal development and career progression.
- Qualifications: Experience in hospitality management and a passion for people and service.
The predicted salary is between 30000 - 35000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
Benefits include:
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant General Manager. in Washington employer: Lounge Café Bars
Join a vibrant and dynamic team as an Assistant General Manager in Washington, where your passion for hospitality will shine. With a strong focus on employee growth, we offer extensive training opportunities, competitive benefits including overtime pay, generous discounts, and a supportive work culture that values your contributions. Be part of a fast-growing business that prioritises community engagement and rewards hard work with achievable bonuses and shared tips.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager. in Washington
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant General Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Get your game face on for interviews! Research the company culture and be ready to showcase your passion for hospitality. Share specific examples of how you've driven sales and engaged teams in your previous roles.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to highlight your experience in managing shifts and customer service.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in the interviewer's mind as they make their decision.
We think you need these skills to ace Assistant General Manager. in Washington
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers and supporting your team.
Highlight Relevant Experience:Make sure to showcase any previous roles you've had in restaurants, bars, or cafes. We’re keen on seeing how your background aligns with the responsibilities of the Assistant General Manager position, so don’t hold back on those details!
Be Detail-Oriented:Since we value attention to detail, ensure your application is free from typos and errors. A well-structured application reflects your ability to maintain high standards, which is crucial for the role we’re hiring for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re proactive and ready to join our team!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Make sure you’re familiar with the company’s values and the specific role of Assistant General Manager. Research their approach to customer service and team engagement, as well as any recent news or developments. This shows you’re genuinely interested and prepared.
✨Showcase Your Experience
Prepare examples from your past roles that highlight your skills in team management, sales building, and customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see how you can contribute.
✨Engage with Enthusiasm
During the interview, let your passion for hospitality shine through. Talk about what excites you about working in a bar or restaurant environment and how you plan to create a welcoming atmosphere for both customers and staff. A positive attitude can be contagious!
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team culture, opportunities for personal development, or how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
