At a Glance
- Tasks: Support the General Manager in running a vibrant restaurant and ensuring customer satisfaction.
- Company: Join one of the UK's most successful restaurant groups with a fun and dynamic culture.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and a fantastic staff party!
- Other info: Great opportunities for personal development and career progression in a fast-growing business.
- Why this job: Be part of a new opening and make a real impact in your local community.
- Qualifications: Experience in hospitality management and a passion for delivering excellent service.
The predicted salary is between 25000 - 30000 £ per year.
This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK. Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant!
It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring:
- You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
Assistant Manager - New Opening - Thornton-Cleveleys employer: Lounge Café Bars
Join our vibrant team at the new Lounge in Thornton-Cleveleys, where we prioritise a supportive and engaging work culture that celebrates individuality and excellence. As an Assistant Manager, you'll enjoy fantastic benefits including overtime pay, generous staff discounts, and opportunities for personal development, all while being part of a community-focused environment that values your contributions. With exciting events like Loungefest and a commitment to employee growth, this is more than just a job; it's a chance to thrive in one of the UK's most successful restaurant groups.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - New Opening - Thornton-Cleveleys
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Show off your personality! Don’t just stick to the script; let your passion for hospitality shine through. Share your experiences and how they relate to the role – it’ll make you memorable!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant Manager - New Opening - Thornton-Cleveleys
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for customers.
Be Detail-Oriented:Since we value high standards, make sure your application reflects that attention to detail. Double-check for any typos or grammatical errors, and ensure your CV and cover letter are well-structured. This is your chance to show us that you can maintain the same level of excellence we expect in our lounges.
Tailor Your Application:Don’t just send out the same application everywhere! Tailor your CV and cover letter to highlight the skills and experiences that align with the Assistant Manager role. Mention specific aspects of our job description that resonate with you, and explain how you can contribute to our team’s success.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it shows us that you’re genuinely interested in joining our team at Lounge!
How to prepare for a job interview at Lounge Café Bars
✨Know the Lounge Vibe
Before your interview, get a feel for the Lounge atmosphere. Visit the location if you can, or check out their social media to understand their style and customer engagement. This will help you align your answers with their values and show that you're genuinely interested.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and interacting with customers daily. Prepare examples of how you've successfully led a team or resolved conflicts in the past. Highlight your ability to build rapport and trust, as this is crucial in hospitality.
✨Be Ready to Discuss KPIs
Brush up on your knowledge of key performance indicators relevant to the role. Be prepared to discuss how you've used data to drive sales or improve customer satisfaction in previous roles. This shows that you understand the business side of things and are ready to contribute.
✨Bring Your Unique Flair
The job description mentions that how you achieve high standards should be unique to you. Think about what makes your management style special and be ready to share that in the interview. Whether it's a creative approach to team engagement or innovative customer service ideas, let your personality shine through!