At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves with a smile.
- Company: Join a fast-growing café brand loved by the local community.
- Benefits: Enjoy tips, paid breaks, staff meals, and 50% off food and drinks.
- Other info: Great personal development and career progression opportunities await you.
- Why this job: Be part of a dynamic environment with real opportunities for growth.
- Qualifications: Experience in hospitality and a passion for delivering excellent service.
The predicted salary is between 24000 - 30000 £ per year.
As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Because of your brilliant supervision. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Emotional and practical support via the Licenced Trade Charity
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Front of House Café Supervisor in Sutton employer: Lounge Café Bars
As a Front of House Café Supervisor at our vibrant Sutton location, you'll thrive in a supportive and dynamic work culture that prioritises employee well-being and development. With shared tips, generous staff discounts, and a commitment to personal growth, we ensure that every team member feels valued and empowered to deliver exceptional service to our local community. Join us for a rewarding career where your passion for hospitality can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Café Supervisor in Sutton
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a Front of House Café Supervisor.
✨Tip Number 2
Practice your people skills! As a Supervisor, you'll be leading a team and interacting with customers. Role-play common scenarios with a friend to boost your confidence and show off your natural talent for hospitality.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're genuinely interested in the role and helps you figure out if this is the right place for you to shine in your career progression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Front of House Café Supervisor in Sutton
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made customers happy in the past. We want to see that you’re not just looking for a job, but that you genuinely care about creating a great atmosphere.
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV is well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Highlight Your Supervisory Skills:If you’ve got experience as a Supervisor or Team Leader, don’t hold back! Use your application to showcase your leadership skills and how you’ve successfully managed teams in the past. We’re looking for someone who can inspire others and maintain high standards.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values before you hit 'send'!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Make sure you brush up on the café's menu and any special offerings. Being able to discuss the food and drinks confidently will show your passion for hospitality and your attention to detail.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Whether it’s resolving conflicts or motivating staff, demonstrating your supervisory experience will be key to impressing the management team.
✨Understand the Numbers
Familiarise yourself with basic KPIs relevant to the role, like sales forecasts and labour costs. Being able to discuss how you can contribute to these metrics will highlight your business acumen.
✨Be Community-Focused
Research the local community and think about how you can make the café a go-to spot for them. Sharing your ideas during the interview will show that you’re not just about the job, but also about building relationships.
