At a Glance
- Tasks: Support the General Manager in running a vibrant restaurant and ensuring customer satisfaction.
- Company: Join one of the UK's most successful restaurant groups with a unique culture.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression.
- Why this job: Be part of a dynamic team and make a real impact in your community.
- Qualifications: Experience in hospitality management and a passion for people.
The predicted salary is between 25000 - 30000 £ per year.
This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK. Lounges are pretty special places, and what makes them so special are the brilliant people who run them.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant!
It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring:
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Extremely driven and relentless at overcoming challenges or obstacles. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Good communication skills with the ability to build rapport and trust. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
Assistant Manager - New Opening - Farnham in Surrey employer: Lounge Café Bars
Joining our new Lounge in Farnham means becoming part of a vibrant team within one of the UK's most successful restaurant groups. We pride ourselves on a supportive work culture that values personal development, offering generous benefits like overtime pay, staff discounts, and a unique staff party experience. With opportunities for career progression and a focus on team engagement, you'll find a rewarding environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - New Opening - Farnham in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow our Lounge brands on social media and engage with our posts. This not only shows your interest but also helps you stay updated on any new openings or events we might be hosting.
✨Tip Number 3
Prepare for the interview by knowing our brand inside out. Familiarise yourself with our menu, values, and what makes us special. This will help you stand out as someone who truly gets what we're about.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team and being part of something brilliant!
We think you need these skills to ace Assistant Manager - New Opening - Farnham in Surrey
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for customers.
Be Detail-Oriented:Since we value high standards, make sure your application reflects that attention to detail. Double-check for any typos or grammatical errors, and ensure your CV is well-structured. A polished application shows us that you take pride in your work, just like we do in our Lounges!
Tailor Your Application:Don’t just send out the same application everywhere! Take the time to tailor your CV and cover letter to this specific role. Highlight your relevant experience in managing teams, driving sales, and delivering excellent customer service. We want to know why you’re the perfect fit for our new opening in Farnham!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there. So, what are you waiting for? Let’s get started!
How to prepare for a job interview at Lounge Café Bars
✨Know the Lounge Inside Out
Before your interview, make sure you research the Lounge brand thoroughly. Understand their values, menu offerings, and what makes them unique in the restaurant scene. This will not only show your enthusiasm but also help you align your answers with their expectations.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led a team or resolved customer issues in the past. Highlight your ability to build rapport and trust, as this is crucial for maintaining high standards and team morale.
✨Demonstrate Your Attention to Detail
Since the role requires a keen eye for detail, come prepared with specific instances where your attention to detail made a difference. Whether it was improving service quality or enhancing customer feedback, these examples will illustrate your commitment to excellence.
✨Be Ready to Discuss Sales Strategies
Sales building is a key part of the role, so think about strategies you've implemented in previous positions. Be ready to discuss how you can drive sales and improve performance metrics. Showing that you understand the business side of hospitality will set you apart from other candidates.
