At a Glance
- Tasks: Support the General Manager in running a vibrant care home and ensuring customer satisfaction.
- Company: Join a fast-growing business with a focus on community and hospitality.
- Benefits: Enjoy competitive pay, staff meals, discounts, paid breaks, and 28 days holiday.
- Other info: Great opportunities for personal development and team bonuses.
- Why this job: Make a real difference in people's lives while developing your career in hospitality.
- Qualifications: Experience in hospitality management and a passion for people and service.
The predicted salary is between 25000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback.
You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Locations
Assistant Manager for Care Home in Surrey, Woking employer: Lounge Café Bars
Join our vibrant team as an Assistant Manager in Woking, where you'll play a crucial role in creating memorable experiences for our customers. We pride ourselves on a supportive work culture that values personal development and offers generous benefits, including overtime pay, staff meals, and a company pension scheme. With opportunities for career progression in a fast-growing business, you'll be part of a community that celebrates success and fosters a passion for hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager for Care Home in Surrey, Woking
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research the company culture and prepare examples of how you've driven sales and engaged teams in your previous roles. Show them you're not just about maintaining standards, but also about elevating the experience for both customers and staff.
✨Tip Number 3
Be proactive! If you see a Lounge that you think could benefit from your skills, don’t hesitate to drop by and introduce yourself. A friendly chat with the management can sometimes lead to unexpected opportunities.
✨Tip Number 4
Apply through our website! We make it super easy for you to showcase your talents and passion for hospitality. Plus, it shows you're genuinely interested in being part of our team. Let's get you that Assistant Manager position!
We think you need these skills to ace Assistant Manager for Care Home in Surrey, Woking
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for customers.
Tailor Your Application:Make sure to customise your application to fit the Assistant Manager role. Highlight relevant skills and experiences that align with the job description, like team engagement and customer service. We appreciate when candidates take the time to connect their background to what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon that might confuse us. We want to understand your qualifications and experiences without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Lounge
Before the interview, do your homework on the company and its lounges. Familiarise yourself with their values, menu offerings, and community involvement. This will help you demonstrate your passion for the role and show that you're genuinely interested in making the Lounge a special place.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led teams or resolved customer issues in the past. Highlight your ability to motivate others and create a positive atmosphere, as this is key to driving team retention and customer satisfaction.
✨Be Ready to Discuss KPIs
Since the role involves reporting on KPIs, brush up on your knowledge of sales building, forecasts, and performance metrics. Be prepared to discuss how you've used data to drive improvements in previous roles. This shows that you understand the business side of things and can contribute to the Lounge's success.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team culture, training opportunities, or how they measure success in the role. This not only shows your interest but also helps you gauge if the Lounge is the right fit for you.
