At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and driving team engagement.
- Company: Join a vibrant hospitality brand with a focus on community and teamwork.
- Benefits: Enjoy staff food, discounts, paid breaks, and 28 days holiday pro rata.
- Other info: Achievable bonuses and tips shared equally across the team.
- Why this job: Be part of a fast-growing business with opportunities for personal development and career progression.
- Qualifications: Experience in hospitality management and a passion for people and service.
The predicted salary is between 30000 - 35000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Deputy/Assistant Manager in Stroud employer: Lounge Café Bars
Join a vibrant and dynamic team as an Assistant Manager in Stroud, where your passion for hospitality will shine. With a strong focus on employee growth, we offer fantastic benefits including overtime pay, generous discounts, and opportunities for career progression in a fast-growing business. Our supportive work culture prioritises team engagement and customer satisfaction, making it a rewarding place to develop your skills and make a real impact in the local community.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy/Assistant Manager in Stroud
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Get your game face on for interviews! Research the company culture and be ready to showcase your passion for hospitality. Share specific examples of how you've driven sales or improved team engagement in your previous roles.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to highlight your experience in bars and restaurants, and show us why you’re the perfect fit.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind.
We think you need these skills to ace Deputy/Assistant Manager in Stroud
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Tailor Your Application:Make sure to customise your application to fit the Assistant Manager role. Highlight relevant skills and experiences that align with the job description, like team engagement and driving sales. We appreciate when candidates take the time to connect their background to what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team at StudySmarter. Don’t miss out on this opportunity!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Make sure you’re familiar with the company’s values and what they stand for. Research their menu, understand their customer service philosophy, and be ready to discuss how you can contribute to making the Lounge the go-to spot in the community.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead a team. Prepare examples of how you've successfully managed staff, handled conflicts, or improved team engagement in previous roles. This will show that you’re not just a manager, but a people person too.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific situations, like dealing with unhappy customers or managing busy shifts. Think through some scenarios beforehand and have your responses ready to showcase your problem-solving skills and customer service expertise.
✨Highlight Your Sales Acumen
Since driving sales is a key part of the role, come prepared with ideas on how you could boost sales and improve customer retention. Discuss any past experiences where you’ve successfully increased sales or implemented effective training programmes for staff.
