At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and managing daily operations.
- Company: Join a vibrant café chain focused on community and great service.
- Benefits: Enjoy staff food, discounts, paid breaks, and 28 days holiday pro rata.
- Other info: Achievable bonuses and tips shared equally across the team.
- Why this job: Be part of a fast-growing business with opportunities for personal development and career progression.
- Qualifications: Experience in hospitality management and a passion for people and service.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
Benefits include:
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Manager - Café in Stroud employer: Lounge Café Bars
Join a vibrant and supportive team as an Assistant Manager at our Stroud café, where we prioritise employee well-being and community engagement. With benefits like overtime pay, generous discounts, and opportunities for personal development, we foster a culture of growth and excellence. Our commitment to high standards and team retention ensures that you will thrive in a rewarding environment dedicated to making every customer experience exceptional.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Café in Stroud
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Get your game face on for interviews! Research the company culture and be ready to showcase your passion for hospitality. Share specific examples of how you've driven sales or improved team engagement in your previous roles.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it shows you’re keen on being part of our community-focused vibe.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in making a lasting impression. It shows you’re enthusiastic about the role and appreciate the opportunity to chat with the team.
We think you need these skills to ace Assistant Manager - Café in Stroud
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the café scene shine through! Share experiences that highlight your passion for customer service and how you’ve made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating a great atmosphere for our customers.
Highlight Relevant Experience:Make sure to detail your background in restaurants, bars, or cafés. We’re looking for someone who’s been in the thick of it, so mention any roles where you’ve managed teams, driven sales, or handled customer feedback. This will show us you’ve got the chops to support our General Manager effectively.
Be Detail-Oriented:Since we value attention to detail, ensure your application is free from typos and errors. Use clear language and structure your application well. This reflects your ability to maintain high standards, which is crucial for the Assistant Manager role at our Lounge.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Café Inside Out
Before the interview, make sure you research the café's menu, values, and community involvement. This will help you demonstrate your passion for the brand and show that you're genuinely interested in making it a local hotspot.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led a team or resolved customer issues in the past. This will highlight your people management skills and your commitment to excellent service.
✨Be Ready to Discuss KPIs
Brush up on key performance indicators relevant to the role, such as sales targets and customer satisfaction metrics. Be prepared to discuss how you've used data to drive improvements in previous roles, showing that you can maintain high standards and achieve results.
✨Demonstrate Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share your experiences and what motivates you to create a welcoming environment. This will resonate well with the interviewers and show that you're the right fit for their team.
