At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves with a smile.
- Company: Join a fast-growing hospitality brand with a community focus.
- Benefits: Enjoy tips, paid breaks, staff meals, and 50% off food and drinks.
- Other info: Great opportunities for personal development and career progression.
- Why this job: Be part of a dynamic environment where your leadership makes a difference.
- Qualifications: Experience in hospitality and a passion for delivering excellent service.
The predicted salary is between 24000 - 30000 £ per year.
As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Because of your brilliant supervision, you're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
Benefits include:
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Emotional and practical support via the Licenced Trade Charity
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality is essential. Good literacy skills alongside excellent attention to detail to support reporting on KPIs are required. You should be a self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Front of House Supervisor + Tips in Stourbridge employer: Lounge Café Bars
Join our vibrant team as a Front of House Supervisor in Stourbridge, where we pride ourselves on creating a welcoming atmosphere for both staff and customers. With shared tips, paid breaks, and generous discounts from day one, we foster a supportive work culture that prioritises employee well-being and development. As part of a fast-growing business, you'll have ample opportunities for personal growth and career progression while enjoying the perks of working in a dynamic hospitality environment.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor + Tips in Stourbridge
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Show off your passion for hospitality! Share specific examples from your experience that highlight your skills and dedication. Let them see why you're the perfect fit for their team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm and keeps you on their radar. Plus, it’s a great way to reiterate your interest in the role!
We think you need these skills to ace Front of House Supervisor + Tips in Stourbridge
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made customers happy in the past. We want to see that you genuinely care about creating a great atmosphere!
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and format your CV neatly. We appreciate candidates who take the time to present themselves well, just like we do for our customers!
Highlight Relevant Experience:If you've worked in a bar, café, or restaurant before, make sure to emphasise that experience. Talk about your roles, responsibilities, and any achievements. We’re looking for someone who can hit the ground running, so show us what you've got!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right people. Plus, it shows us you're keen on joining our team at StudySmarter. Don’t miss out on this opportunity!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and what they stand for. Research their menu, understand their customer service philosophy, and be ready to discuss how your experience aligns with their mission of delivering great shifts and happy customers.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved service quality. This will show them you’re ready to step up into management.
✨Be Detail-Oriented
Attention to detail is key in this role. During the interview, highlight specific instances where your attention to detail made a difference, whether it was in reporting KPIs or ensuring a smooth service. This will reinforce that you never settle for second best.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about their approach to staff development or how they maintain high standards in customer service. It shows you’re genuinely interested in the role and the company, and it gives you a chance to assess if it’s the right fit for you.
