At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves with a smile.
- Company: Join a fast-growing café brand loved by the local community.
- Benefits: Enjoy tips, paid breaks, staff meals, and 50% off food and drinks.
- Other info: Great career progression and support for personal development.
- Why this job: Be part of a dynamic environment with real opportunities for growth.
- Qualifications: Experience in hospitality and a passion for delivering excellent service.
The predicted salary is between 24000 - 30000 £ per year.
As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Because of your brilliant supervision. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Emotional and practical support via the Licenced Trade Charity
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Front of House Café Supervisor in Stourbridge employer: Lounge Café Bars
As a Front of House Café Supervisor at our Stourbridge location, you'll be part of a vibrant team dedicated to creating memorable experiences for our local community. We pride ourselves on a supportive work culture that values your contributions, offering shared tips, paid breaks, and generous discounts from day one. With a focus on personal development and career progression, we provide numerous opportunities for growth in a fast-paced, rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Café Supervisor in Stourbridge
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a Front of House Supervisor.
✨Tip Number 2
Practice your people skills! As a Supervisor, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and show off your natural talent for hospitality.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're genuinely interested in the role and helps you figure out if this is the right place for you. Think about what you want to know about their management style or team dynamics.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Front of House Café Supervisor in Stourbridge
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made customers happy in previous roles.
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV and cover letter are well-structured and easy to read.
Highlight Relevant Experience:If you've got experience as a Supervisor or Team Leader, make it front and centre in your application. Talk about your achievements and how you've contributed to team success in past roles, especially in fast-paced environments.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Café Inside Out
Before the interview, make sure you’re familiar with the café's menu and its unique offerings. This shows your genuine interest in the role and helps you discuss how you can enhance the customer experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or handled difficult situations in the past. Highlight your ability to motivate others and maintain high standards, as this is crucial for a Front of House Supervisor.
✨Demonstrate Attention to Detail
Be ready to discuss how you ensure quality in service and operations. Mention specific instances where your attention to detail made a difference, whether it was in reporting KPIs or managing shifts effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the café’s culture, team dynamics, and growth opportunities. This not only shows your enthusiasm but also helps you gauge if the environment aligns with your career goals.
