At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves with a smile.
- Company: Join a fast-growing hospitality brand with a community focus.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and long service awards.
- Why this job: Step into management and grow your career in a dynamic environment.
- Qualifications: Experience in hospitality and a passion for delivering excellent service.
The predicted salary is between 24000 - 30000 £ per year.
As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Because of your brilliant supervision, you're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
Benefits include:
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Emotional and practical support via the Licenced Trade Charity
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality is essential.
Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Experienced Front of House Supervisor in Stourbridge employer: Lounge Café Bars
Join our vibrant team as an Experienced Front of House Supervisor in Stourbridge, where we pride ourselves on creating a welcoming atmosphere for both staff and customers. With shared tips, paid breaks, and generous discounts from day one, we foster a supportive work culture that prioritises employee well-being and development. Our commitment to personal growth and career progression in a fast-growing business makes us an excellent employer for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Front of House Supervisor in Stourbridge
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a Front of House Supervisor.
✨Tip Number 2
Practice your people skills! As a Supervisor, you'll be leading a team and interacting with customers. Role-play common scenarios with a friend to boost your confidence and show off your natural talent for hospitality.
✨Tip Number 3
Prepare some questions for your interview! Asking about team dynamics or how they support personal development shows you're genuinely interested in the role and ready to contribute to the Lounge's success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Experienced Front of House Supervisor in Stourbridge
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made customers happy in the past. We want to see that you genuinely care about creating a great atmosphere!
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV is well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Highlight Relevant Experience:Make sure to emphasise any previous supervisory or team leader roles you've held, especially in bars or restaurants. We’re looking for someone with hands-on experience, so don’t be shy about showcasing your skills in managing teams and delivering excellent service.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, brush up on your knowledge of the hospitality industry, especially in bars and restaurants. Familiarise yourself with key performance indicators (KPIs) and best practices in sales building and staff management. This will show that you're not just passionate about the role but also well-informed.
✨Showcase Your Experience
Be ready to share specific examples from your past roles that highlight your supervisory skills and attention to detail. Think about times when you successfully managed a team or improved customer satisfaction. This will help demonstrate your capability to deliver those 14 great shifts!
✨Emphasise Teamwork
As a Front of House Supervisor, teamwork is crucial. Talk about how you’ve collaborated with others in previous positions to create a positive environment. Mention any experiences where you’ve supported your team or contributed to a community-focused atmosphere, as this aligns with the company’s values.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the company culture, opportunities for personal development, or how they measure success in the role. It shows that you’re genuinely interested and thinking ahead about how you can contribute to their success.
