At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and driving team engagement.
- Company: Join a vibrant hospitality brand focused on community and customer satisfaction.
- Benefits: Enjoy staff food, 50% off meals, paid breaks, and 28 days holiday.
- Other info: Achievable bonuses and tips shared equally across the team.
- Why this job: Be part of a fast-growing business with real opportunities for personal development.
- Qualifications: Experience in hospitality management and a passion for people and service.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Manager Support in Stockport employer: Lounge Café Bars
Join a vibrant and dynamic team as an Assistant Manager in Stockport, where your passion for hospitality will shine. With a strong focus on employee growth, we offer fantastic benefits including overtime pay, generous discounts, and opportunities for career progression in a supportive work culture that values every team member. Be part of a community-driven environment that prioritises customer satisfaction and team engagement, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager Support in Stockport
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join hospitality groups on social media, and don’t be shy to reach out to current employees at your dream company. You never know who might help you land that Assistant Manager role!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share your experiences and how you've made a difference in previous roles. Remember, they want someone who can engage the team and keep customers happy!
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you’ve driven sales or improved team engagement. Be ready to discuss how you handled challenges and what you learned from them. This will show you’re not just a great manager but also a problem-solver.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows initiative and enthusiasm, which are key traits we look for in an Assistant Manager. Plus, it makes it easier for us to spot your application!
We think you need these skills to ace Assistant Manager Support in Stockport
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers and supporting your team.
Highlight Relevant Experience:Make sure to showcase any previous roles you've had in restaurants, bars, or cafes. We’re looking for someone with hands-on experience, so mention specific tasks you’ve handled, like managing shifts or training staff, to show us you’re the right fit.
Be Detail-Oriented:Since we value attention to detail, ensure your application is free from typos and errors. Use clear language and structure your application well. This will demonstrate your ability to maintain high standards, which is crucial for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and what they stand for. Research their menu, customer service approach, and any recent news. This will help you demonstrate your passion for hospitality and show that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be expected to lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved team engagement. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Be Customer-Centric
Since customer satisfaction is key, think of specific instances where you’ve gone above and beyond for customers. Be ready to discuss how you handle feedback and ensure every customer leaves happy. This will highlight your commitment to maintaining high standards.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and growth opportunities within the company. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
