At a Glance
- Tasks: Lead a vibrant team to create unforgettable customer experiences in a lively environment.
- Company: Join a fast-growing hospitality brand with a focus on community and teamwork.
- Benefits: Enjoy tips shared equally, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and long service awards await you.
- Why this job: Step into management and grow your career in a supportive and dynamic setting.
- Qualifications: Experience in hospitality with a passion for delivering exceptional service.
The predicted salary is between 25000 - 30000 £ per year.
As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Because of your brilliant supervision, you're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Emotional and practical support via the Licenced Trade Charity
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Head of Front of House & Hospitality in Somerset employer: Lounge Café Bars
Join a vibrant and supportive team in Weston-super-Mare, where your role as Head of Front of House & Hospitality will be pivotal in creating memorable experiences for our customers. We pride ourselves on a culture that values teamwork, offers generous benefits like shared tips, paid breaks, and discounts from day one, alongside ample opportunities for personal development and career progression in a fast-growing business. With a focus on community and employee well-being, we ensure that every team member feels valued and empowered to excel in their hospitality journey.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Front of House & Hospitality in Somerset
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in, making it easier for us to connect during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help us feel more confident and articulate when discussing your experience in hospitality and how you can lead a team.
✨Tip Number 3
Show off your passion for hospitality! During the interview, share specific examples of how you've gone above and beyond for customers. We want to see that spark and commitment to making every guest's experience unforgettable.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you're genuinely interested in the role and gives you another chance to highlight why you're the perfect fit for the team.
We think you need these skills to ace Head of Front of House & Hospitality in Somerset
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you genuinely care about creating great customer experiences!
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV and cover letter are well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Highlight Relevant Experience:Make sure to showcase your experience in front of house roles, especially if you've worked in bars or restaurants. We want to know how your background aligns with the responsibilities of the Head of Front of House & Hospitality position. Use examples that demonstrate your skills in supervision and customer service.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you'll be able to attach all your documents in one go. Plus, it shows us that you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and what they stand for. Research their Front of House operations and think about how your experience aligns with their mission to create a brilliant customer experience.
✨Showcase Your Passion
During the interview, let your passion for hospitality shine through. Share specific examples of how you've gone above and beyond in previous roles to ensure customer satisfaction. This will demonstrate that you’re not just looking for a job, but that you genuinely care about the industry.
✨Be Detail-Oriented
Since attention to detail is key for this role, prepare to discuss how you manage details in a busy environment. Bring up instances where your meticulous nature has positively impacted service or team performance, showing that you never settle for second best.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about their approach to staff development or how they maintain high standards in customer service, which ties back to your own values.
