At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join a dynamic hospitality brand known for its community spirit.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Join us for exciting staff parties and competitions, plus support for your career development.
- Why this job: Be part of a fun, fast-paced environment with great opportunities for growth.
- Qualifications: Experience in hospitality and a passion for delivering excellent service.
The predicted salary is between 24000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant! It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you'll bring:
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
Front of House Supervisor - Weston-super-Mare in Somerset employer: Lounge Café Bars
At our Lounge in Weston-super-Mare, we pride ourselves on creating a vibrant and supportive work environment where every team member is valued. With competitive benefits like shared tips, paid breaks, and generous discounts, alongside opportunities for personal development and career progression, we ensure that our staff not only thrive but also enjoy their time with us. Join a community-focused team that celebrates hard work and dedication, making every shift a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor - Weston-super-Mare in Somerset
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in, making it easier to show off your personality during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in hospitality and how you can lead a team.
✨Tip Number 3
Show your passion for hospitality! During the interview, share stories about your experiences in bars or restaurants that highlight your love for customer service and teamwork. This will make you stand out as someone who truly cares about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Supervisor - Weston-super-Mare in Somerset
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV is well-structured. We appreciate clarity and professionalism, so take the time to present your information neatly.
Highlight Your Leadership Skills:As a Front of House Supervisor, you'll be leading a team, so don’t forget to showcase your leadership experience. Whether it’s managing a shift or training new staff, share specific examples that demonstrate your ability to motivate and guide others. We love seeing candidates who can inspire their teams!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our company culture. Plus, it shows us that you’re serious about joining our team!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you know the ins and outs of the Front of House Supervisor role. Familiarise yourself with the company’s values and what makes their lounges special. This will help you show your passion for hospitality and how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead from the front. Prepare examples of how you've successfully managed a team or handled challenges in a busy environment. Highlight your ability to motivate others and maintain high standards, as this is key to impressing the management team.
✨Be Customer-Centric
The role is all about ensuring customers leave happy. Think of specific instances where you've gone above and beyond for a customer. This will demonstrate your commitment to excellent service and your understanding of the importance of customer satisfaction in the hospitality industry.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
